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  1. #1
    Trusted Tech 50+ Posts
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    2550 ci slight shadow on lead edge of back side of copies and prints

    paper in letter portrait direction shadow from top to bottom ( not lead to trail ) varies from 1/2 " to 1 " on lead edge on back side of single sided copies.
    Not the drum or transfer belt .

    Any suggestions ?, Thank you in advance

  2. #2
    Master Of The Obvious 10,000+ Posts
    2550 ci slight shadow on lead edge of back side of copies and prints

    blackcat4866's Avatar
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    Re: 2550 ci slight shadow on lead edge of back side of copies and prints

    Do you have an image? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
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    Re: 2550 ci slight shadow on lead edge of back side of copies and prints

    I do not . It is a very light shadow so I don't think it will show up on a scan anyway .

  4. #4
    Field Supervisor 500+ Posts
    2550 ci slight shadow on lead edge of back side of copies and prints


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    Re: 2550 ci slight shadow on lead edge of back side of copies and prints

    If it is on the backside of a single sided copy, I would look at the secondary transfer roller to see if it is not being contaminated by a toner build up.

  5. #5
    Senior Tech 100+ Posts George J's Avatar
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    Re: 2550 ci slight shadow on lead edge of back side of copies and prints

    My bet is the pipe assy that is blocked so the transfer unit cleaning is filled with waste toner that starts to build up on the transfer roller.

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