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  1. #1
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    Copystar CS5052ci major copy quality issue


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    Copystar CS5052ci major copy quality issue

    These are going machine through landscape. Anybody ever seen anything like this? The samples are sky shots. The cyan and yellow have the bands
    going across page in same place every time. the magenta is light. I've tried replacing transfer belt, drum and developer units and HVPS. Oh and I swapped the engine board. Nothing changed.
    doc01619420200401093823.pdfdoc01619320200401093804.pdfdoc01619220200401093740.pdf

  2. #2
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    Copystar CS5052ci major copy quality issue


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    Re: Copystar CS5052ci major copy quality issue

    Also, the bands start out at the lead edge. Solid area is trailing edge. Same place every time.

  3. #3
    Senior Tech 250+ Posts
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    Re: Copystar CS5052ci major copy quality issue

    How is black? what exactly do you mean by "sky shots", I'd expect sky shots to be black, or an approximation thereof. Can you do sim 89 "sample set"? have you looked at the LSU units for cleanliness?

  4. #4
    Master Of The Obvious 10,000+ Posts
    Copystar CS5052ci major copy quality issue

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    Re: Copystar CS5052ci major copy quality issue

    Have you looked at the latent developed image on the primary transfer belt? Can the missing portions of the image be seen on the primary transfer belt?

    If the image on the primary transfer belt before transfer looks exactly like the image on the paper ... stop it sooner. What does the latent developed image look like on the cyan and yellow drums? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Field Supervisor 500+ Posts
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    Re: Copystar CS5052ci major copy quality issue

    Looks like a laser issue.

  6. #6
    Service Manager 1,000+ Posts
    Copystar CS5052ci major copy quality issue

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    Re: Copystar CS5052ci major copy quality issue

    Quote Originally Posted by copierjeff View Post
    These are going machine through landscape. Anybody ever seen anything like this? The samples are sky shots. The cyan and yellow have the bands
    going across page in same place every time. the magenta is light. I've tried replacing transfer belt, drum and developer units and HVPS. Oh and I swapped the engine board. Nothing changed.
    doc01619420200401093823.pdfdoc01619320200401093804.pdfdoc01619220200401093740.pdf
    we talk about copies? Have you also done an internal test print?

  7. #7
    Copier Technician 1,000+ Posts
    Copystar CS5052ci major copy quality issue

    mga's Avatar
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    Re: Copystar CS5052ci major copy quality issue

    Quote Originally Posted by copierjeff View Post
    These are going machine through landscape. Anybody ever seen anything like this? The samples are sky shots. The cyan and yellow have the bands
    going across page in same place every time. the magenta is light. I've tried replacing transfer belt, drum and developer units and HVPS. Oh and I swapped the engine board. Nothing changed.
    doc01619420200401093823.pdfdoc01619320200401093804.pdfdoc01619220200401093740.pdf
    Best not to do sky shot. Best solid black page on glass then select single colour gives a better result
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

  8. #8
    Field Supervisor 500+ Posts Luther's Avatar
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    Re: Copystar CS5052ci major copy quality issue

    Replace the transfer board,just went thru this on the same machine, its a hidden board . you have to swing out the other boards to get to it

  9. #9
    Technician
    Copystar CS5052ci major copy quality issue


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    Re: Copystar CS5052ci major copy quality issue

    doc01619520200401142122.pdf

    Here is status page. I made previous samples with sky shot on single color mode.
    Black is actually fine.

  10. #10
    Senior Tech 100+ Posts
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    Re: Copystar CS5052ci major copy quality issue

    Looks like a transfer pwb , replace the transfer pwb and or check the spring contacts on the same pwb


    Quote Originally Posted by copierjeff View Post
    doc01619520200401142122.pdf

    Here is status page. I made previous samples with sky shot on single color mode.
    Black is actually fine.

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