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Thread: 5003i f010 code

  1. #1
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    5003i f010 code

    Hi, I have a Machine about 3 months old. When walking up to it there is a f010 code only on the screen. Turned it off and on no help. Uploaded new firmware then it when to a black screen saying ssd issue. Off and on again now it's stuck on the welcome screen. I will try to load fw in the sd slot tomorrow. Main board? Any ideas? Thank you!

  2. #2
    Senior Tech 500+ Posts kuby's Avatar
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    Re: 5003i f010 code

    F010 is a Program Read error (SSD). Try flashing the firmware using the USB drive is one of the fixes. Try that first.

  3. #3
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    Re: 5003i f010 code

    There was a case with an F010 on a 3511 machine. It was the SSD

    Copystar CS 3511i with F010

  4. #4
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    Re: 5003i f010 code

    Called hotline. I had tried the full fw, not turbo on usb. No luck. He told me to load it on an SD card and try to boot it and load the fw right on the main board. Gonna try that tomorrow. Then he said Rep main board if no luck. What is the ssd? Is that the board you take off when changing the main board? Or solid state drive? Hard drive? I'm doing calls in Louisiana. Covid so bad here. Doing service calls with
    Mask, gloves and glasses. Serious. Sucks. Buisinesses won't close. Thanks guys!

  5. #5
    Defective Technician 50+ Posts
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    Re: 5003i f010 code

    Quote Originally Posted by Devdumper View Post
    What is the ssd? Is that the board you take off when changing the main board? Or solid state drive? Hard drive?

    Look at the link provided above, there is a photo of the main board with the SSD pointed out.

  6. #6
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    Re: 5003i f010 code

    Thanks. Just tried loading fw thru sd card slot. No luck. Deciding either to order ssd or main board. Hotline says main board. Not sure. Under warranty.

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