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  1. #1
    Technician
    Join Date
    Jun 2014
    Location
    CA.
    Posts
    34
    Rep Power
    20

    Replace toner K message won't clear, P6235cdn

    I'm working on a ECOSYS P6235cdn with an error message of "Replace toner k" that will not clear after replacing OEM toner. Tried another toner with same results. Also tried a known good black developer unit and inspected ID connection at the machine for bent pins. The printer has always had OEM toner installed.

    Any ideas??

    Thanks.

  2. #2
    Field Supervisor 500+ Posts
    Join Date
    Oct 2012
    Posts
    653
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    35

    Re: Replace toner K message won't clear, P6235cdn

    I think I seen a bulletin about this. Open and close the back door with the machine on.

  3. #3
    Technician
    Join Date
    Apr 2013
    Posts
    36
    Rep Power
    23

    Re: Replace toner K message won't clear, P6235cdn

    Also check the transfer belt. Toner goes through an auger assembly in the belt before reaching the developer unit.

  4. #4
    Senior Tech 250+ Posts
    Replace toner K message won't clear, P6235cdn


    Join Date
    Aug 2008
    Location
    Seattle
    Posts
    283
    Rep Power
    41

    Re: Replace toner K message won't clear, P6235cdn

    The board that detects the toner cartridge may have a problem.

    302TV94060 PARTS PWB ASSY CONTAINER CONN

    Item 6 in Fig 13 electrical components 1
    Attached Images Attached Images

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