Thanks: 
Likes: paper jam from 1st cassete fequently. It looks like it pulls paper about 1cm or less and stops. Open and close paper cassete and continous. MAchine mada about 160k copies . I cleaned feed rollers with no result.
Dislikes: 0
paper jam from 1st cassete fequently. It looks like it pulls paper about 1cm or less and stops. Open and close paper cassete and continous. MAchine mada about 160k copies . I cleaned feed rollers with no result.
Jam code?Originally Posted by Gab
The technician's ABC says to check the PM counters of the paper feeds and replace them if necessary.
Have you tried swapping the tyres between cassette 1 & 2
When you think you have made a procedure idiot proof your company employs a better idiot.
Agree to all above answers. 160k probably most of top drawer. If machine use one ways in rollers drive check them also, rollers may look/be good but if one-way slips its shaft...
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I don't reply to private messages from end users.
jam code 1301
The same with 2nd cassete
Check retard roller
There is a thread on a 5501 here I am not sure how similar these machines are though
https://www.copytechnet.com/forums/k...37=#post513962
When you think you have made a procedure idiot proof your company employs a better idiot.
The feed units are a bit different ... not exchangeable. The higher speed models have an extra set of aligning rollers that can be an issue because of weak idler roller pressure. Those rollers do not exist on the lower speed models. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Have you recently installed other options like a finisher?
If so, try updating to the latest firmware....
HTH
Inauguration to the "AI cancel-culture" fraternity 1997...
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