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Thread: Offset copies

  1. #1
    Sr. Service Technician
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    Offset copies

    I have a TA-6002i that is making off offset copies or residual images but it only happens first thing in the morning. The fuser and transfer unit has been replaced. The Regional tech recommended that I replace the Waste Toner Box(302ND94013) in the rear of the machine which I did. It seemed to have fixed the issue but if the machine sits overnight, the first 5 copies come out with the residual image then it clears up.

    Has anyone else had this problem?

  2. #2
    Service Manager 5,000+ Posts
    Offset copies

    Phil B.'s Avatar
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    Re: Offset copies

    Quote Originally Posted by jayw View Post
    I have a TA-6002i that is making off offset copies or residual images but it only happens first thing in the morning. The fuser and transfer unit has been replaced. The Regional tech recommended that I replace the Waste Toner Box(302ND94013) in the rear of the machine which I did. It seemed to have fixed the issue but if the machine sits overnight, the first 5 copies come out with the residual image then it clears up.

    Has anyone else had this problem?
    you need to properly register .. your profile is incomplete.. your terminology isn't accurate either..

    are you a tech?

  3. #3
    Master Of The Obvious 10,000+ Posts
    Offset copies

    blackcat4866's Avatar
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    Re: Offset copies

    Samples?

    Residual images of what? previous prints? registration marks? something else? is there an interval?
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
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    Re: Offset copies

    Please provide more detail. Does it look like watermarks? Could be condensation! But still, would need to see!

    All the best!

  5. #5
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    Re: Offset copies

    I got the terminology from the service manual. 5-11 Offset. This is what I believe is happening. I also checked the Repetitive Defects Gauge in the appendix of the manual. When I measured the defect, it appears as if it's the fuser which has been replaced.

  6. #6
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    Re: Offset copies

    Also, I tried to register my profile but I don't know where to go.

  7. #7
    Field Supervisor 500+ Posts Luther's Avatar
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    Re: Offset copies

    if the machine is in silent mode , turn it off and see if the problem goes away

  8. #8
    Master Of The Obvious 10,000+ Posts
    Offset copies

    blackcat4866's Avatar
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    Re: Offset copies

    Do you have the appropriate media type set for the paper you're using? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Service Manager 5,000+ Posts
    Offset copies

    Phil B.'s Avatar
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    Re: Offset copies

    Quote Originally Posted by jayw View Post
    Also, I tried to register my profile but I don't know where to go.
    Ok sent you a PM earlier today.
    Follow that and answer in public forum here.
    It will give us better info to help you

    Sent from my SM-G960U using Tapatalk

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