Kyocera 7002i thick solid black line

**tsbservice** · 10-20-2020

Originally Posted by Necrocannibal

Thank you, I assumed that was it from my research. We replaced that board last Friday and so far haven't had any call backs but it is too early to tell. I'm going to wait two weeks before calling it repaired.

Sent from my SM-N986U using Tapatalk

Hey, just seems you're doing the best you can.
Good luck solving this!

**Necrocannibal** · 10-20-2020

Originally Posted by tsbservice

Hey, just seems you're doing the best you can.
Good luck solving this!

Thanks. I'm hoping the Front PWB was the culprit, we've replaced almost everything else at this point.

Sent from my SM-N986U using Tapatalk

**Necrocannibal** · 12-02-2020

Ok well they didn't call us back for over a month after the Front PWB but they said it is back, no clue what to do for this thing at this point.

**masterchill** · 12-02-2020

Have you tried the laser unit? We had something like this and everything was pointing to a high voltage issue but after replacing everything we finally tried the laser and that ended up being the issue.

**Necrocannibal** · 12-02-2020

Originally Posted by masterchill

Have you tried the laser unit? We had something like this and everything was pointing to a high voltage issue but after replacing everything we finally tried the laser and that ended up being the issue.

No that is the one thing we haven't tried, I actually ordered a new drum and developer today because even though they are newer we haven't tried them since this problem started. If they don't work we can try the laser.

Sent from my SM-N986U using Tapatalk

**KYO_OEM** · 12-03-2020

meanwhile we have had several cases like yours and diff. solutions needed.
DK unit, dk drive incl. motor, transfer belt, complete conveying unit, laser, etc.
Now we have had 2 cases with missing clip on belt shaft.
Without this clip we got sometimes grounding problem.
System now is working fine since 1 month.
Clip.JPG

**Necrocannibal** · 12-03-2020

Originally Posted by KYO_OEM

meanwhile we have had several cases like yours and diff. solutions needed.
DK unit, dk drive incl. motor, transfer belt, complete conveying unit, laser, etc.
Now we have had 2 cases with missing clip on belt shaft.
Without this clip we got sometimes grounding problem.
System now is working fine since 1 month.
Clip.JPG

Thanks for posting this, I'll have the tech take a look at this when he goes back to put in the new drum and developer.

Sent from my SM-N986U using Tapatalk

**Necrocannibal** · 12-08-2020

Originally Posted by KYO_OEM

meanwhile we have had several cases like yours and diff. solutions needed.
DK unit, dk drive incl. motor, transfer belt, complete conveying unit, laser, etc.
Now we have had 2 cases with missing clip on belt shaft.
Without this clip we got sometimes grounding problem.
System now is working fine since 1 month.
Clip.JPG

Well the tech went out today and found that there was no clip there so he put one on it and we are waiting to see what happens. That belt came from Kyocera new just a couple of months ago so it has to be something that isn't being put on when they are manufactured. We may have been chasing a problem that Kyocera caused.

Sent from my SM-N986U using Tapatalk