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  1. #1
    Technician bayshoreoe's Avatar
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    Kyocera 3050ci and 3551ci Magenta problems

    Hi all, have these two machines giving magenta background/repeating defects on copy and print jobs. Replaced magenta drums and dv units and problem still persists. 3050ci replaced ITB and machine worked for two weeks then problem came back. Only magenta on both machines. Anyone have any ideas/suggestions or answers for me.
    TIA

    Brian

  2. #2
    Service Manager 1,000+ Posts
    Kyocera 3050ci and 3551ci Magenta problems

    GIUBOSS's Avatar
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    Re: Kyocera 3050ci and 3551ci Magenta problems

    Quote Originally Posted by bayshoreoe View Post
    Hi all, have these two machines giving magenta background/repeating defects on copy and print jobs. Replaced magenta drums and dv units and problem still persists. 3050ci replaced ITB and machine worked for two weeks then problem came back. Only magenta on both machines. Anyone have any ideas/suggestions or answers for me.
    TIA

    Brian
    all original supplies and even toner? charge unit? calibrate the transfer belt. Apply the black conductive grease to the tips of all four drum shafts. Check the cleaning unit discharge roller if it's okay.

  3. #3
    Technician bayshoreoe's Avatar
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    Re: Kyocera 3050ci and 3551ci Magenta problems

    Compatible toner.

  4. #4
    Master Of The Obvious 10,000+ Posts
    Kyocera 3050ci and 3551ci Magenta problems

    blackcat4866's Avatar
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    Re: Kyocera 3050ci and 3551ci Magenta problems

    Samples? Repeating interval? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Technician bayshoreoe's Avatar
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    Re: Kyocera 3050ci and 3551ci Magenta problems

    I'll try to upload samples but background over ebtire page when it gets bad and drum and PCR are coated with toner and rotating the drum will not clean it off with cleaning blade, must wipe off toner with rag and will print fine for first few pages and then slowly start over again, some repeating dark bands from inboard edge to outboard edge, not repeating from lead edge to trail edge like a cylinder problem.

    Brian

  6. #6
    Service Manager 1,000+ Posts
    Kyocera 3050ci and 3551ci Magenta problems

    GIUBOSS's Avatar
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    Re: Kyocera 3050ci and 3551ci Magenta problems

    Quote Originally Posted by bayshoreoe View Post
    I'll try to upload samples but background over ebtire page when it gets bad and drum and PCR are coated with toner and rotating the drum will not clean it off with cleaning blade, must wipe off toner with rag and will print fine for first few pages and then slowly start over again, some repeating dark bands from inboard edge to outboard edge, not repeating from lead edge to trail edge like a cylinder problem.

    Brian
    Strange, if the drum units are new, the blade should clean the drum by turning it by hand, a minimum of friction should be there

  7. #7
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    Re: Kyocera 3050ci and 3551ci Magenta problems

    Quote Originally Posted by bayshoreoe View Post
    Compatible toner.
    Probably need to replace developer unit and use genuine toner.

  8. #8
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    Re: Kyocera 3050ci and 3551ci Magenta problems

    Compatible toner = crap toner. Kyoceras dont play well with "compatible toner". Agree with tcook.

  9. #9
    Service Manager 1,000+ Posts
    Kyocera 3050ci and 3551ci Magenta problems


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    Re: Kyocera 3050ci and 3551ci Magenta problems

    Unfortunately you can't get help here with compatible toner. It's not your fault but it's too big a red flag for us to waste time on.

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