Kyocera M2640idw - Failing to detect paper in ADF

[harps05]

Hi All,

I'm a Sharp service agent and have had some experience with various other models. I was wondering if someone could give a few tips to help point me in the right direction.

Kyocera M2640idw, fails to pick up paper when loaded in the ADF. It will automatically scan from the glass with no attempt at taking the paper. I'm thinking it maybe a paper detect sensor. Is there are mode to check sensors in the ADF. So far my search efforts have been fruitless.

Or if anyone else has had a similar experience, I would love to hear your remedy.

Thanks you.

[mtcchuck]

Couple questions, when you open the adf or lift the cover does the feeder go through its reset procedure? i.e. rollers turn and reset? Can you run maintenance mode 203?
If it doesnt go through its reset, I believe it will be more than the paper (stock) switch. There are very few test modes in this machine.

[blackcat4866]

So it never tries to pick up? Does it home the pickup mechanism when open/closed?
Or do you get 9110, 9400 jams from multiple feeds?

=^..^=

[rapidocument]

Try to disconnect/reconecct the ADF connector in the machine first (with the machine OFF).

[blackcat4866]

Try to disconnect/reconecct the ADF connector in the machine first (with the machine OFF).

This is not so easy on this DP. It's a ribbon cable and a small wire harness that routes down through the top cover. I'm assuming it would terminate at the main PWB. =^..^=

[harps05]

So with my limited experience with these models, here is what I have done so far. Apologies for not detailing this first.

- Set paper in ADF
- Automatically scans from glass/platen
- Power cycled m/c
- Rollers etc. actuated in ADF
- Power to ADF confirmed
- Place paper in ADF
- No recognition on display that paper is there. (Not sure if it's supposed to give confirmation)
- Had a fiddle with the paper detect actuator, no result.
- Guy walks up "Know what you're doing there"?
- "To be honest mate, not really. We don't deal with alot of these".
- Had another piss fart around
- "I'm gunna have to come back mate after I do a bit of research.

And here we are

In reply to mtcchuck:

No, when the top cover is opened, no recognition on display or mechanics after closing that cover has been opened,

[blackcat4866]

Does this help?:

Original Sensor Flag.jpg

Original Sensor.jpg

=^..^=