Thanks Thanks:  0
Dislikes Dislikes:  0
Results 1 to 10 of 10
  1. #1
    Senior Tech 500+ Posts kuby's Avatar
    Join Date
    Oct 2007
    Location
    Texas
    Posts
    936
    Rep Power
    37

    Google Connector issues

    Just in stalled Google Connector and update\fix on a TASKalfa 5053ci and a 7353ci. When I run Connector and click ALLOW and it bring up Gmail, Calendar and my Google Drive. I can see everything it them.

    But when my boss goes to his he can bring up his calendar and Google Drive but not his emails. The only thing different is he uses G Suite. Anyone had this problem with Google Connector not working with G Suite. Is there a way around it or a fix for it. Have already went into the Security tab and turned ON the "Less Secure App Access" and that did not help.

    Thanks

  2. #2
    Senior Tech 500+ Posts kuby's Avatar
    Join Date
    Oct 2007
    Location
    Texas
    Posts
    936
    Rep Power
    37

    Re: Google Connector issues

    Also when to try and send a Attachment (PDF) thru regular Gmail, it sends it but you can not open it up because it says it is either not supported, damaged or corrupt or the email was not correctly decoded.
    Last edited by kuby; 07-15-2020 at 08:48 PM.

  3. #3
    Senior Tech 500+ Posts kuby's Avatar
    Join Date
    Oct 2007
    Location
    Texas
    Posts
    936
    Rep Power
    37

    Re: Google Connector issues

    Is anyone out there using Google Connector on their Kyocera's?

  4. #4
    Technician
    Join Date
    Nov 2019
    Location
    Pa
    Posts
    17
    Rep Power
    2

    Re: Google Connector issues

    We have a whopping one customer using it.

  5. #5
    Senior Tech 500+ Posts kuby's Avatar
    Join Date
    Oct 2007
    Location
    Texas
    Posts
    936
    Rep Power
    37

    Re: Google Connector issues

    WE have 18 machines !

  6. #6
    Senior Tech 100+ Posts
    Join Date
    Apr 2017
    Posts
    172
    Rep Power
    9

    Re: Google Connector issues

    Quote Originally Posted by kuby View Post
    WE have 18 machines !
    can we borrow your salesman for a few days?

    Our fleet have none using the Google Connector, or barely any other apps either. Issues like this make me glad that there aren't a lot of that stuff around here which would be very time-consuming to support($$ lost). Not many good experiences so far with apps...

  7. #7
    Senior Tech 500+ Posts kuby's Avatar
    Join Date
    Oct 2007
    Location
    Texas
    Posts
    936
    Rep Power
    37

    Re: Google Connector issues

    Have not had issues with Pin Point except users logging in somewhere else and then not being able to use Pin Point. Pin Point is tied to a specific machine and user, we have told them this time and time again.

  8. #8
    Senior Tech 500+ Posts kuby's Avatar
    Join Date
    Oct 2007
    Location
    Texas
    Posts
    936
    Rep Power
    37

    Re: Google Connector issues

    Found out that the Gmail sent thru Google Connector is not readable as a PDF even though it says it is a PDF. It opens up with Paint. Had the Kyocera people here and they said they would have the engineers work on it. If you send it to your google drive it sends and opens as a PDF. Just not the email.
    Last edited by kuby; 1 Week Ago at 03:44 PM.

  9. #9
    Senior Tech 250+ Posts
    Google Connector issues

    BillyCarpenter's Avatar
    Join Date
    Aug 2020
    Location
    Long Beach, Mississippi
    Posts
    334
    Rep Power
    18

    Re: Google Connector issues

    Quote Originally Posted by kuby View Post
    Just in stalled Google Connector and update\fix on a TASKalfa 5053ci and a 7353ci. When I run Connector and click ALLOW and it bring up Gmail, Calendar and my Google Drive. I can see everything it them.

    But when my boss goes to his he can bring up his calendar and Google Drive but not his emails. The only thing different is he uses G Suite. Anyone had this problem with Google Connector not working with G Suite. Is there a way around it or a fix for it. Have already went into the Security tab and turned ON the "Less Secure App Access" and that did not help.

    Thanks
    Google Connector only supports Gmail to the best of my knowledge. That's why you see everything for your Gmail but don't see emails for G-Suite. I've tried to make it work for G-Suite with no success.

  10. #10
    Senior Tech 500+ Posts kuby's Avatar
    Join Date
    Oct 2007
    Location
    Texas
    Posts
    936
    Rep Power
    37

    Re: Google Connector issues

    Sent a new update for Google Connector and tried it on the 508ci copiers and so far it works sending PDF emails out of GMail. Next going to try 5053ci or 7353ci.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here