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  1. #1
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    Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

    Need help
    Im experiencing this yellow background when printing for every scanned image. Its like behind text it is grainy

    Tried to Replace
    DV unit Y
    DU unit Y
    HV board

    Tried to
    Scan from different machine
    Both printed same file
    Other machine is okay
    The faulty one still prints background

    If i will calibrate
    It will solve the issue and work for a couple of days

    IMG-20200718-094000648 — ImgBB

    Any suggestions pls

  2. #2
    Field Supervisor 500+ Posts Luther's Avatar
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    Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

    You need to use the scanner charts and follow the instructions in the manual, they are not cheap

  3. #3
    Senior Tech 250+ Posts Ropariva's Avatar
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    Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

    What print driver is in use? KX driver ?
    You are seeing registration creep or artefacts in the printed image. If your registration is shifting and 469 fixes it but it returns then you may have a engine board/laser issue.

  4. #4
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    Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

    Quote Originally Posted by Luther View Post
    You need to use the scanner charts and follow the instructions in the manual, they are not cheap
    Bro actually i tried to scan from a different machine same model
    That file i printed also
    Still it will print background behind the text

  5. #5
    Senior Tech 100+ Posts
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    Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

    Run u411 chart than run u410 after


    Quote Originally Posted by veghwa View Post
    Bro actually i tried to scan from a different machine same model
    That file i printed also
    Still it will print background behind the text

  6. #6
    Master Of The Obvious 10,000+ Posts
    Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

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    Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

    So scans are OK, but prints have registration shift?

    I suggest that you do a color calibration. In the packages that contained the drum and the developing unit there was a piece of A4 paper telling you how to do it. Did you look at that piece of paper? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
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    Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

    Quote Originally Posted by blackcat4866 View Post
    So scans are OK, but prints have registration shift?

    I suggest that you do a color calibration. In the packages that contained the drum and the developing unit there was a piece of A4 paper telling you how to do it. Did you look at that piece of paper? =^..^=
    The scanned file quality when checking in computer (zoomed in) will have some grainy shade back ground
    IMG-20200716-120455074 — ImgBB

    It will attract yellow color in that particular grainy part behind the text.

    The weird part this same file i printed on another machine (same model) it came out normal.


    Recently i replaced itb unit for testing but still no luck
    Tried to factory reset also
    Still same issue.

    Registration actually is okay.
    Print report from machine and files coming from word or any apps are okay.

  8. #8
    Technician
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    Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

    Firmware is listed. Then do order developer refresh, calibration and then toner curve. Out of service manual. Hope it helps. You may have to do developer refresh process a few times, not sure why it gets stubborn.
    Attached Images Attached Images

  9. #9
    Trusted Tech 50+ Posts
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    Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

    Is it being printed as full color, auto color or black and white. Might try auto color or black and white. Heck see it there is a difference for all of them just for the fun of it.

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