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  1. #1
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    CS3552 Magenta Developer unit

    Hi Guys,
    Has anyone experienced, while working on a CS 3552cidn, the gray, shaft lock button on Kyocera's Magenta Developer unit failing to stay pushed in? When this button is in it's out position, the mag roller is out of position, away from the drum, and toner will not show up on the prints. I, now, have run across 6 Kyocera Magenta Developer units, that have done this. None of the other developer units, k, cyan, or yellow, that I have seen, do this.

    As far as I know, there isn't a tech bulletin on this either.

  2. #2
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    Re: CS3552 Magenta Developer unit

    I've had one break before, I can't remember which color it was though

  3. #3
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    Re: CS3552 Magenta Developer unit

    Thanks for the response. Just to reiterate, it seems odd that only the magenta developer units have this flaw. Weird. I'd be interested to know, if there's a way to fix this issue onsite.

  4. #4
    Field Supervisor 500+ Posts Luther's Avatar
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    Re: CS3552 Magenta Developer unit

    I have had it happen on cyan 3 or 4 times on early models, there were changes made to the lock in later developer units, to get it working with the broken lock i stick a piece of plastic between the lock and the cover to hold the gray lock in

  5. #5
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    Re: CS3552 Magenta Developer unit

    Thanks Luther,

    I've also thought of that, which I agree, would work. Having a suitable piece of plastic on hand to wedge in there, has been a shortfall of mine. The only other recourse is to simply order a new unit. I appreciate your input!

  6. #6
    Master Of The Obvious 10,000+ Posts
    CS3552 Magenta Developer unit

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    Re: CS3552 Magenta Developer unit

    One of our techs used the wooden shafts of hospital cotton swabs, and cut 4 or 5 "stakes" with a tapered end. He was happy with the results. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
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    Re: CS3552 Magenta Developer unit

    That's a good idea, blackcat!

    Those could be picked up at a pharmacy, I suppose. Where, exactly, on the developer unit, would he place it?

  8. #8
    Master Of The Obvious 10,000+ Posts
    CS3552 Magenta Developer unit

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    Re: CS3552 Magenta Developer unit

    Quote Originally Posted by StratManDan View Post
    That's a good idea, blackcat!

    Those could be picked up at a pharmacy, I suppose. Where, exactly, on the developer unit, would he place it?
    The way I understand it, he jammed in these stakes around the edges of the gray button, then snipped off any sticking out. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
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    Re: CS3552 Magenta Developer unit

    Sounds like a good plan! I will pick up some wooden q-tips asap! I really appreciate the input!

    Thanks for all the input, guys!

  10. #10
    Senior Tech 250+ Posts 20gaugeO/U's Avatar
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    Re: CS3552 Magenta Developer unit

    Cut two half inch pieces of your canned air straw off. Taper the end of the straws by crushing with pliers and slide both in. I use 2 (one on top of the other just for a little extra push. If it's close to the PM I leave the straw mod, if it's going to be a while and it's under warranty I'll order the dev and come back. Just had a black dev fail last week on a high volume 6052ci

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