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  1. #1
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    Kyocera 3500 2202

    I've got a Kyocera 3500 giving a 2202 Error when scanning to email. The scan is delivered to to the email address, but will randomly flash a 2202 error. We have updated the firmware. Would changing the timeout from 30 seconds to 60 seconds fix this? This doesn't happen on every scan, but all scans do go through to email addresses.

  2. #2
    IT Manager 5,000+ Posts bsm2's Avatar
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    Re: Kyocera 3500 2202

    Quote Originally Posted by McCrazy View Post
    I've got a Kyocera 3500 giving a 2202 Error when scanning to email. The scan is delivered to to the email address, but will randomly flash a 2202 error. We have updated the firmware. Would changing the timeout from 30 seconds to 60 seconds fix this? This doesn't happen on every scan, but all scans do go through to email addresses.
    Yes also check the dns settings and update if needed

  3. #3
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    Re: Kyocera 3500 2202

    I've seen something similar to this where the customer had an Exchange server; a cache of some sort got full and basically used up the HDD and ran out of storage. Clearing the cache stopped the problem. Maybe this will help

  4. #4
    IT Manager 5,000+ Posts bsm2's Avatar
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    Re: Kyocera 3500 2202

    also make sure time and date on copier is correct

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