Page 2 of 4 FirstFirst 1234 LastLast
Results 11 to 20 of 34
  1. #11
    Service Manager 10,000+ Posts
    Kyocera TA-3551ci showing memory full when scanning

    BillyCarpenter's Avatar
    Join Date
    Aug 2020
    Location
    Long Beach, Mississippi
    Posts
    13,452
    Rep Power
    448

    Re: Kyocera TA-3551ci showing memory full when scanning

    Quote Originally Posted by bsm2 View Post
    compression is done on the hhd so that's not an issue.

    This is where my lack of knowledge holds me back. My friend who is the computer guru and IT person at the account told me that it uses more memory after I suggested using high compression pdf. I'm gonna have to go over to the account and try it myself.

    Again, thanks for the help.

  2. #12
    Field Supervisor 500+ Posts
    Kyocera TA-3551ci showing memory full when scanning


    Join Date
    May 2009
    Location
    Concord, NH
    Posts
    770
    Rep Power
    53

    Re: Kyocera TA-3551ci showing memory full when scanning

    Quote Originally Posted by BillyCarpenter View Post
    Just heard back from the IT guy and he said the documents are a mixture of B&W and color. Had him set resolution to 300x300. Still defaulted to color. Waiting to hear back if the problem persists.
    You can also reduce the memory load by setting the default to auto color. This reduces the amount of memory used due to the machine only storing pages that have color as color, pages with just BW are scanned as BW with a much lower memory load. Just as a heads up, the machine will display a memory full if the quota for the folder you are scanning to has been exceeded. Had a case with a state agency with the same problem, the network admins had set a quota on the folder the users scanned to and until documents were removed from the folder to reduce it below the quota it throw memory full on the machine. Have your IT guy check if there is a quota placed on the scan to folder.

  3. #13
    Senior Tech 250+ Posts
    Join Date
    Aug 2008
    Location
    CHARLOTTE, NC
    Posts
    395
    Rep Power
    35

    Re: Kyocera TA-3551ci showing memory full when scanning

    Change the print driver. Really.

  4. #14
    Service Manager 10,000+ Posts
    Kyocera TA-3551ci showing memory full when scanning

    BillyCarpenter's Avatar
    Join Date
    Aug 2020
    Location
    Long Beach, Mississippi
    Posts
    13,452
    Rep Power
    448

    Re: Kyocera TA-3551ci showing memory full when scanning

    Quote Originally Posted by Santander View Post
    You can also reduce the memory load by setting the default to auto color. This reduces the amount of memory used due to the machine only storing pages that have color as color, pages with just BW are scanned as BW with a much lower memory load. Just as a heads up, the machine will display a memory full if the quota for the folder you are scanning to has been exceeded. Had a case with a state agency with the same problem, the network admins had set a quota on the folder the users scanned to and until documents were removed from the folder to reduce it below the quota it throw memory full on the machine. Have your IT guy check if there is a quota placed on the scan to folder.

    That's why I love this site. That's very useful. Thank you very much.

  5. #15
    Service Manager 10,000+ Posts
    Kyocera TA-3551ci showing memory full when scanning

    BillyCarpenter's Avatar
    Join Date
    Aug 2020
    Location
    Long Beach, Mississippi
    Posts
    13,452
    Rep Power
    448

    Re: Kyocera TA-3551ci showing memory full when scanning

    Quote Originally Posted by tech07 View Post
    Change the print driver. Really.
    What's that gonna do?

  6. #16
    IT Manager 10,000+ Posts bsm2's Avatar
    Join Date
    Feb 2008
    Location
    Biden 2024
    Posts
    26,003
    Rep Power
    336

    Re: Kyocera TA-3551ci showing memory full when scanning

    Quote Originally Posted by BillyCarpenter View Post
    This is where my lack of knowledge holds me back. My friend who is the computer guru and IT person at the account told me that it uses more memory after I suggested using high compression pdf. I'm gonna have to go over to the account and try it myself.

    Again, thanks for the help.

    Nope Your IT friend doesn't know copiers work good luck

    Compression is done on the hhd not using the ram memory that's why small machines with no hhd can't do it and that feature is unavailable.

    PS AUTO COLOR creates a file 4 times larger either in color or b|w docs
    even a black doc file is huge

    Also set it for text

  7. #17
    Senior Tech 250+ Posts
    Join Date
    Aug 2008
    Location
    CHARLOTTE, NC
    Posts
    395
    Rep Power
    35

    Re: Kyocera TA-3551ci showing memory full when scanning

    I've been able to resole a couple by switching to KX driver.

  8. #18
    Service Manager 10,000+ Posts
    Kyocera TA-3551ci showing memory full when scanning

    BillyCarpenter's Avatar
    Join Date
    Aug 2020
    Location
    Long Beach, Mississippi
    Posts
    13,452
    Rep Power
    448

    Re: Kyocera TA-3551ci showing memory full when scanning

    Quote Originally Posted by bsm2 View Post
    Nope Your IT friend doesn't know copiers work good luck

    Compression is done on the hhd not using the ram memory that's why small machines with no hhd can't do it and that feature is unavailable.

    PS AUTO COLOR creates a file 4 times larger either in color or b|w docs
    even a black doc is huge

    Also set it for text

    You've got me convinced. Now I will convince him. Thanks.

  9. #19
    IT Manager 10,000+ Posts bsm2's Avatar
    Join Date
    Feb 2008
    Location
    Biden 2024
    Posts
    26,003
    Rep Power
    336

    Re: Kyocera TA-3551ci showing memory full when scanning

    Quote Originally Posted by tech07 View Post
    I've been able to resole a couple by switching to KX driver.

    It's a scanning problem not a printing issue

  10. #20
    Service Manager 10,000+ Posts
    Kyocera TA-3551ci showing memory full when scanning

    BillyCarpenter's Avatar
    Join Date
    Aug 2020
    Location
    Long Beach, Mississippi
    Posts
    13,452
    Rep Power
    448

    Re: Kyocera TA-3551ci showing memory full when scanning

    Quote Originally Posted by bsm2 View Post
    Nope Your IT friend doesn't know copiers work good luck

    Compression is done on the hhd not using the ram memory that's why small machines with no hhd can't do it and that feature is unavailable.

    PS AUTO COLOR creates a file 4 times larger either in color or b|w docs
    even a black doc file is huge

    Also set it for text
    Dude, how can you be so smart about this stuff and not know a damn thing about politics?

    I kid. I kid. You've been very helpful.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here