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  1. #11
    Service Manager 10,000+ Posts
    Copystar 3501i - Problem scanning to follder

    BillyCarpenter's Avatar
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    Re: Copystar 3501i - Problem scanning to follder

    Quote Originally Posted by bsm2 View Post
    login error most likely smb 2.0 is the issue firmware maybe be available if not than scan via ftp or time to upgrade machine


    3501i time to upgrade either way
    Can you explain FTB to me? Thanks.

  2. #12
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Copystar 3501i - Problem scanning to follder

    Quote Originally Posted by BillyCarpenter View Post
    It was introduced in 2013. I have same models in the field that scan fine.

    And I have no idea about filezilla or ftp. I've read mentions of it on this site, but this is not my strong suit.
    Scan to folder via ftp is a work around machines not available for a firmware update and can't support smb 2.0 or 3.0 or scan to email the another option.

  3. #13
    Service Manager 10,000+ Posts
    Copystar 3501i - Problem scanning to follder

    BillyCarpenter's Avatar
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    Re: Copystar 3501i - Problem scanning to follder

    Quote Originally Posted by bsm2 View Post
    Scan to folder via ftp is a work around machines not available for a firmware update and can't support smb 2.0 or 3.0 or scan to email the another option.

    I'm still having a hard time with you being smarter than me on this.

    Just messing with ya, big fella.

    I think I'm gonna post a separate thread asking for help with the latest firmware and see it that helps. Thanks.

  4. #14
    Service Manager 1,000+ Posts
    Copystar 3501i - Problem scanning to follder

    copiertec's Avatar
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    Re: Copystar 3501i - Problem scanning to follder

    These boxes do have smbv2 capabilities with the latest firmware. PM me

  5. #15
    Service Manager 10,000+ Posts
    Copystar 3501i - Problem scanning to follder

    BillyCarpenter's Avatar
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    Re: Copystar 3501i - Problem scanning to follder

    Quote Originally Posted by copiertec View Post
    These boxes do have smbv2 capabilities with the latest firmware. PM me

    PM sent. Thanks so much for your help.

  6. #16
    Service Manager 10,000+ Posts
    Copystar 3501i - Problem scanning to follder

    BillyCarpenter's Avatar
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    Re: Copystar 3501i - Problem scanning to follder

    Like magic, firmware update corrected the problem. Thanks for the help, copiertec and everyone else.

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