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  1. #1
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    Big Problem on TASKalfa 2552ci - Panel

    Hi Guys,

    I've just retired a TASKalfa 2552ci from a customer.
    Panel looks like in image attached.

    I don't think can be a panel problem. I try to set TA to copy mode and press start to make a copy.
    Original sheet is scanned thru DP but printer stay with Process and Memory blinking.

    Maybe the main board?
    What do you think?

    I don't know what can be happened to this machine, client called me to repair it.

    Thank you in advance,
    Kyove
    Attached Images Attached Images

  2. #2
    Service Manager 1,000+ Posts
    Big Problem on TASKalfa 2552ci - Panel

    skynet's Avatar
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    Re: Big Problem on TASKalfa 2552ci - Panel

    Since you say it tries to copy and then hangs up I would look at the main board first.
    When you think you have made a procedure idiot proof your company employs a better idiot.

  3. #3
    Field Supervisor 500+ Posts
    Big Problem on TASKalfa 2552ci - Panel

    BillyCarpenter's Avatar
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    Re: Big Problem on TASKalfa 2552ci - Panel

    Quote Originally Posted by kyove View Post
    Hi Guys,

    I've just retired a TASKalfa 2552ci from a customer.
    Panel looks like in image attached.

    I don't think can be a panel problem. I try to set TA to copy mode and press start to make a copy.
    Original sheet is scanned thru DP but printer stay with Process and Memory blinking.

    Maybe the main board?
    What do you think?

    I don't know what can be happened to this machine, client called me to repair it.

    Thank you in advance,
    Kyove
    The possibilities are:


    - LCD panel
    -Cable that runs from Main PCB to LCD panel
    - Main PWB

    I'd start with the least expensive stuff before replacing Main PWB as it will be expensive.

    EDIT: You may try calling Hytec and talking to their service dept. as they have extensive knowledge in troubleshooting board problems. They've helped me in the past. See link below:

    Factory Authorized Circuit Board Repair by Hytec Dealer Services, Inc.

  4. #4
    Senior Tech 100+ Posts
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    Re: Big Problem on TASKalfa 2552ci - Panel

    So I had one do that on a TA4551ci panel did the same thing, problem was the fan on the cpu was not working properly, basically cpu was over heating. replaced fan and all good.

  5. #5
    Field Supervisor 500+ Posts
    Big Problem on TASKalfa 2552ci - Panel

    BillyCarpenter's Avatar
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    Re: Big Problem on TASKalfa 2552ci - Panel

    Quote Originally Posted by craigster View Post
    So I had one do that on a TA4551ci panel did the same thing, problem was the fan on the cpu was not working properly, basically cpu was over heating. replaced fan and all good.

    If his problem was an over-heating situation, I would think he could turn the machine off to let it cool off and it would work for a while until it over-heated again.

  6. #6
    Trusted Tech 50+ Posts
    Big Problem on TASKalfa 2552ci - Panel

    diedux's Avatar
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    Re: Big Problem on TASKalfa 2552ci - Panel

    Hi,
    Seen this on brand new 2552ci machine (after 2224 pages). Faulty MB.
    20180731_115107.jpg20180731_115138.jpg

    BR.

  7. #7
    Senior Tech 100+ Posts
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    Re: Big Problem on TASKalfa 2552ci - Panel

    try the memory dim on the main pwb

  8. #8
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    Re: Big Problem on TASKalfa 2552ci - Panel

    Quote Originally Posted by BillyCarpenter View Post
    If his problem was an over-heating situation, I would think he could turn the machine off to let it cool off and it would work for a while until it over-heated again.
    In my case I don't think could be an over heating.
    Yesterday I shut down the machine and disconnect power cord. This morning I have the same problem.

    I'll change the main board and post future developments.

    Thank you all,
    Kyove

  9. #9
    Copier Technician 500+ Posts
    Big Problem on TASKalfa 2552ci - Panel

    mga's Avatar
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    Re: Big Problem on TASKalfa 2552ci - Panel

    Quote Originally Posted by kyove View Post
    Hi Guys,

    I've just retired a TASKalfa 2552ci from a customer.
    Panel looks like in image attached.

    I don't think can be a panel problem. I try to set TA to copy mode and press start to make a copy.
    Original sheet is scanned thru DP but printer stay with Process and Memory blinking.

    Maybe the main board?
    What do you think?

    I don't know what can be happened to this machine, client called me to repair it.

    Thank you in advance,
    Kyove
    I would think its more likely to be control panel but I've never had my self. Good luck

  10. #10
    Technician
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    Re: Big Problem on TASKalfa 2552ci - Panel

    Hi Guys,

    Replaced
    302L794093 - PARTS PWB MAIN ASSY EU SP - Main PWB on Service Manual

    Problem SOLVED!!!!

    Thank you all, you are good guys!
    Kyove

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