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  1. #1
    Technician
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    Copystar CS2050 Getting faded copy on right side of page on flat bed

    It prints fine,
    Copies from ADF are ok

    Here is what I have done

    Removed glass and cleaned bottom side and wiped down scanning unit
    Still the same
    every thing seems to be moving fine no skewing
    will try cleaning again to see if that makes any real
    difference


    Any other ideas would be helpful

    Thanks

  2. #2
    Service Manager 10,000+ Posts
    Copystar CS2050 Getting faded copy on right side of page on flat bed

    Phil B.'s Avatar
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    Re: Copystar CS2050 Getting faded copy on right side of page on flat bed

    Quote Originally Posted by pcs View Post
    It prints fine,
    Copies from ADF are ok

    Here is what I have done

    Removed glass and cleaned bottom side and wiped down scanning unit
    Still the same
    every thing seems to be moving fine no skewing
    will try cleaning again to see if that makes any real
    difference


    Any other ideas would be helpful

    Thanks
    have you cleaned ALL the optics even the lamp section?

    does scan lamp move freely?

    when did this problem arise?

    can you post examples in PDF format?

  3. #3
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Copystar CS2050 Getting faded copy on right side of page on flat bed

    If you cleaned all optics you may have to clean the mirrors on the Laser.

  4. #4
    Senior Tech 250+ Posts
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    Re: Copystar CS2050 Getting faded copy on right side of page on flat bed

    I once had a fade like this, which turned out to be a worn-till-missing slider insert on one of the sliding mirror frames of the scanner. It caused the one mirror to sit a little lower at one end, and the resulting light sent in the wrong direction depending on the focal-length between the two mirror frames.

    DP and small documents worked fine, the farther away from the left, the more the side of the document faded away. Inspect ALL the plastic slider inserts, mirror holders, etc

  5. #5
    Service Manager 10,000+ Posts
    Copystar CS2050 Getting faded copy on right side of page on flat bed

    BillyCarpenter's Avatar
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    Re: Copystar CS2050 Getting faded copy on right side of page on flat bed

    Quote Originally Posted by sparkycivic View Post
    I once had a fade like this, which turned out to be a worn-till-missing slider insert on one of the sliding mirror frames of the scanner. It caused the one mirror to sit a little lower at one end, and the resulting light sent in the wrong direction depending on the focal-length between the two mirror frames.

    DP and small documents worked fine, the farther away from the left, the more the side of the document faded away. Inspect ALL the plastic slider inserts, mirror holders, etc
    +1

    Based on the information given by the original poster, I agree.

  6. #6
    Master Of The Obvious 10,000+ Posts
    Copystar CS2050 Getting faded copy on right side of page on flat bed

    blackcat4866's Avatar
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    Re: Copystar CS2050 Getting faded copy on right side of page on flat bed

    It's extremely common on this series to get a buildup of whiteish ozone haze on the underside of the slit glass, and to a lesser extent on mirrors #1, #2, #3. (7 months to 3 years since last cleaning). Just cleaning with glass cleaner is not enough. Use something stronger like alcohol, or parrafin lamp oil then alcohol. Use caution how much scrubbing you do and use a very soft cloth. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    Service Manager 10,000+ Posts
    Copystar CS2050 Getting faded copy on right side of page on flat bed

    Phil B.'s Avatar
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    Re: Copystar CS2050 Getting faded copy on right side of page on flat bed

    Quote Originally Posted by blackcat4866 View Post
    It's extremely common on this series to get a buildup of whiteish ozone haze on the underside of the slit glass, and to a lesser extent on mirrors #1, #2, #3. (7 months to 3 years since last cleaning). Just cleaning with glass cleaner is not enough. Use something stronger like alcohol, or parrafin lamp oil then alcohol. Use caution how much scrubbing you do and use a very soft cloth. =^..^=
    Once getting glass/mirrors clean apply 1 coat of rainx antifog to them keeps the ozone/dust from collecting fast.

    Sent from my SM-G960U using Tapatalk

  8. #8
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    Re: Copystar CS2050 Getting faded copy on right side of page on flat bed

    Thats a good idea these guys really do fog up. I also have had the sliders break as well. Worst part of these guys was always optics and scanner problems.

  9. #9
    Master Of The Obvious 10,000+ Posts
    Copystar CS2050 Getting faded copy on right side of page on flat bed

    blackcat4866's Avatar
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    Re: Copystar CS2050 Getting faded copy on right side of page on flat bed

    Actually, the document feeders really suck, too. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  10. #10
    Technician
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    Re: Copystar CS2050 Getting faded copy on right side of page on flat bed

    I agree with you. But The feeder problems I could deal with but I could almost restring the scanner wires with my eyes closed before they fixed the spings lol.

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