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  1. #1
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    Kyocra 3252ci line on drum

    3252ci I installed a new k drum and put all the usual codes into machine got a call a few days later for a black line coming at the edge of the copy I took the k drum out only to fine the coating of the drum on front door side has worn quarter of an inch away. Has anybody come across this fault before ?

  2. #2
    Field Supervisor 500+ Posts
    Kyocra 3252ci line on drum

    BillyCarpenter's Avatar
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    Re: Kyocra 3252ci line on drum

    Quote Originally Posted by Colin Borwick View Post
    3252ci I installed a new k drum and put all the usual codes into machine got a call a few days later for a black line coming at the edge of the copy I took the k drum out only to fine the coating of the drum on front door side has worn quarter of an inch away. Has anybody come across this fault before ?
    - New or compatible drum?
    - What's the condition of the PCR?
    - Did the drum blade flip?
    - Any foreign objects get inside the drum unit?


    Can you post a picture of the drum unit?

  3. #3
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: Kyocra 3252ci line on drum

    Obviously something phisically touched drum, inspect what part is near drum in that line direction. Any worn guide roll/spacer of dev unit?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  4. #4
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    Re: Kyocra 3252ci line on drum

    Quote Originally Posted by BillyCarpenter View Post
    - New or compatible drum?
    - What's the condition of the PCR?
    - Did the drum blade flip?
    - Any foreign objects get inside the drum unit?


    Can you post a picture of the drum unit?
    Hi Billy. Don't seem to be able to upload photos on this form I cant see anything rubbing against the drum it takes app 2/3k pages before it puts a ring around the drum.
    Drum blade did not flip and cant see any foreign objects about.
    I did change the dev tank as a precaution hoping this would help but no.
    This is the second Kyocera 3252ci I seem to be having same problem drums marking up in the same place.
    Attached Files Attached Files

  5. #5
    Master Of The Obvious 10,000+ Posts
    Kyocra 3252ci line on drum

    blackcat4866's Avatar
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    Re: Kyocra 3252ci line on drum

    Your photos are probably too big. There are size limitations ~1MB. When I got my new phone I changed the settings so that default resolution was lower..

    Is there any reason you attached a 6230 brochure to your post on the 3252ci? Probably just an experiment.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
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    Re: Kyocra 3252ci line on drum

    Quote Originally Posted by BillyCarpenter View Post
    - New or compatible drum?
    - What's the condition of the PCR?
    - Did the drum blade flip?
    - Any foreign objects get inside the drum unit?


    Can you post a picture of the drum unit?
    Hi Billy managed to get that photo of drum
    Attached Files Attached Files

  7. #7
    Service Manager 5,000+ Posts
    Kyocra 3252ci line on drum

    Phil B.'s Avatar
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    Re: Kyocra 3252ci line on drum

    Quote Originally Posted by Colin Borwick View Post
    Hi Billy managed to get that photo of drum
    really crappy SIDE view of the drum.. take one FACING the drum without all the glare on it

  8. #8
    Master Of The Obvious 10,000+ Posts
    Kyocra 3252ci line on drum

    blackcat4866's Avatar
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    Re: Kyocra 3252ci line on drum

    This is one of those cases where only you can make the observations.

    Clearly something is touching the drum, and the only way to tell what is to get your eyes in the machine to see what. There are not a lot of things within touching distance of the drum. I think that I'd take a very close look at the primary transfer belt assembly.

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Field Supervisor 500+ Posts
    Kyocra 3252ci line on drum

    BillyCarpenter's Avatar
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    Re: Kyocra 3252ci line on drum

    Quote Originally Posted by Colin Borwick View Post
    Hi Billy managed to get that photo of drum

    Thanks, I wanted to see if the wear line was jagged or uniform. Something is definitely touching the drum. You're gonna have to put on your detective hat and find it before trying to install another drum. Good luck, bro.

  10. #10
    Field Supervisor 500+ Posts
    Kyocra 3252ci line on drum

    BillyCarpenter's Avatar
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    Re: Kyocra 3252ci line on drum

    Quote Originally Posted by Phil B. View Post
    really crappy SIDE view of the drum.. take one FACING the drum without all the glare on it

    I agree. A better picture would help. It almost looks like another wear line forming but it's hard to tell because of the glare.

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