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  1. #1
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    Kyocera ECOSYS M3040dn

    Good day


    I have a Kyocera ECOSYS M3040dn, the fuser smudging toner on the page.

    is there anyone that can upload or send me the technical bulletin of the machine, unfortunately i don't have credentials to log on to the Kyocera site.

    any assistance will be greatly appreciated

    kind Regards

    Warren

  2. #2
    Senior Tech 250+ Posts Ropariva's Avatar
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    Re: Kyocera ECOSYS M3040dn

    M3040 fuser is a FK-3100. No parts available thru Kyocera as they come as a full assembly. You may be able to source a replacement roller but I’ve never tried to disassemble. They are pretty robust fusers but do fail
    Best to source a replacement unit. Not difficult to fit.

  3. #3
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    Re: Kyocera ECOSYS M3040dn

    thanks Ropariva for you insight

    the issue that i am experiencing is that the fuser isn't cleaning off toner off the pressure roller which in turn creates a build up of toner on the hot roller. i have the latest FW installed onto the machine and using Custom6, custom6 decreases the temp in the middle of the hot roller. but unfortunately that hasn't helped. plus as service department i cant afford to put a new fuser into that machine every 10k prints.

  4. #4
    Senior Tech 1,000+ Posts kuby's Avatar
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    Re: Kyocera ECOSYS M3040dn

    Are they using OEM toner?

  5. #5
    Senior Tech 250+ Posts Ropariva's Avatar
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    Re: Kyocera ECOSYS M3040dn

    Was gonna ask the same. Doesn’t happen with OEM toner and default settings. What GSM paper u using and why set to custom 6. What paper weight is custom 6 set to.?

  6. #6
    Field Supervisor 500+ Posts
    Kyocera ECOSYS M3040dn


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    Re: Kyocera ECOSYS M3040dn

    Quote Originally Posted by hechterw View Post
    Good day


    I have a Kyocera ECOSYS M3040dn, the fuser smudging toner on the page.

    is there anyone that can upload or send me the technical bulletin of the machine, unfortunately i don't have credentials to log on to the Kyocera site.

    any assistance will be greatly appreciated

    kind Regards

    Warren
    Make sure your fuser isn't set in envelope mode. Small blue lever at the end of the fuser unit.

  7. #7
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    Re: Kyocera ECOSYS M3040dn

    Quote Originally Posted by kuby View Post
    Are they using OEM toner?
    We were but moved over to Original toner. Before running the original toner we replaced the developer unit.

    so.. new original toner, new developer unit and new fuser

  8. #8
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    Re: Kyocera ECOSYS M3040dn

    Quote Originally Posted by darry1322 View Post
    Make sure your fuser isn't set in envelope mode. Small blue lever at the end of the fuser unit.
    nope its on normal paper selection

  9. #9
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    Re: Kyocera ECOSYS M3040dn

    Quote Originally Posted by Ropariva View Post
    Was gonna ask the same. Doesn’t happen with OEM toner and default settings. What GSM paper u using and why set to custom 6. What paper weight is custom 6 set to.?
    Improving the smudges on the press roller.
    The following fuser controls are changed to improve the smudges on the press roller.

    Improve decreasing temperature right after feeding the paper.

    Before: Temperature for the center section of the heat roller has decreased about 10 degrees C or 18 decrees F immediately after
    feeding the paper.

    After: Control the temperature drop off for the surface of the heat roller.
    Newly add the target temperature change mode in Custom6.
    In order to support the customer who has the dirt of the press roller even if using by the default condition, the mode is set in
    Custom6 that the control temperature of the heat roller is increased.
    [Custom6]: Control is made to increase the fuser temperature about 20 degrees C or 36 degrees F.

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