I've got a 6501i that will not print and is stuck processing print jobs from trays 3&4. Once I pull trays 3&4 out it will pull paper from tray 2 and print as should. The machine recognizes trays 3&4 when closed, but it will not lift those paper trays and print. I have changed default paper trays away from 3&4, but still gets stuck processing if those paper trays are closed. There have been no jams an have cycled power etc..
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