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  1. #1
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    FS1016MFP restart printing

    The Fs1016MFP when I try to print anything starts and hangs with the sheet under the drum or after the fuser and restarts and then gives me scanner stuck error, what can be?
    thanks to those who can help me

  2. #2
    Service Manager 5,000+ Posts
    FS1016MFP  restart printing

    copier tech's Avatar
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    Re: FS1016MFP restart printing

    Quote Originally Posted by robisette View Post
    The Fs1016MFP when I try to print anything starts and hangs with the sheet under the drum or after the fuser and restarts and then gives me scanner stuck error, what can be?
    thanks to those who can help me

    What is the exact error/message?
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  3. #3
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    Re: FS1016MFP restart printing

    The machine stops as if if there was no voltage it restarts and the sheet continues or stops halfway in the fuser, not giving any error or sometimes from then scanner blocked

  4. #4
    Master Of The Obvious 10,000+ Posts
    FS1016MFP  restart printing

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    Re: FS1016MFP restart printing

    When you figure out how to get the error log and consequently the machine generated jam code or error code, only then we will have something to work with.

    I can wait. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
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    Re: FS1016MFP restart printing

    Quote Originally Posted by blackcat4866 View Post
    When you figure out how to get the error log and consequently the machine generated jam code or error code, only then we will have something to work with.

    I can wait. =^..^=
    how can i log in to see the error log? unfortunately it is not a machine that we often follow in the company we follow Ricoh.
    thanks

  6. #6
    Master Of The Obvious 10,000+ Posts
    FS1016MFP  restart printing

    blackcat4866's Avatar
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    Re: FS1016MFP restart printing

    It took me about 30 seconds with Google to find this:
    How to guides for KYOCERA Devices - The Command Center RX

    Or you could just read the service manual.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
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    Re: FS1016MFP restart printing

    Quote Originally Posted by blackcat4866 View Post
    It took me about 30 seconds with Google to find this:
    How to guides for KYOCERA Devices - The Command Center RX

    Or you could just read the service manual.
    =^..^=
    I found the service manual but it does not lead me to anything, the machine is not accessible from the web, it is only USB

  8. #8
    Senior Tech 250+ Posts
    FS1016MFP  restart printing

    Blizzoo's Avatar
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    Re: FS1016MFP restart printing

    Does copying works ok? is the rebooting issue just when printing from PC?
    Defects are simple, our mind is complicated

  9. #9
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    Re: FS1016MFP restart printing

    Quote Originally Posted by Blizzoo View Post
    Does copying works ok? is the rebooting issue just when printing from PC?
    Copying as printing starts but stops as indicated Mid on fuser or before fuser and it seems someone turns it off and on again the printed part is ok

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