Prescribe Command to reset command center

[BillyCarpenter]

I have a couple of 3501i's here and I was playing around the other day and turned on job accounting. When I walked up to the machine today it was asking me for a accounting username and password...which I had forgotten.

The only thing I could think of was to try turn off job accounting using prescribe commands that earlier had failed to reset the user and password to access the command center. I found one that worked to turn off job accounting. This is the one I sent:


!R! FRPO INIT; EXIT; – initialize the printer to return FRPO values to factory default.

That only turned job accounting off.

To reset the username and password to command center, the only thing that has worked for me is running U021.

[bsm2]

Job accounting can be turned off in the Admin mode. or using KMNet viewer.
Your Welcome

[BillyCarpenter]

Job accounting can be turned off in the Admin mode. or using KMNet viewer.
Your Welcome

I'll check that out. Thank you.


PS - I hate to admit this, but I had changed the Admin username and password, too. I gotta start writing this stuff down. I've been going thru the test commands in the manual one by one and it has gotten to my brain.

[GeneOR95]

From my personal collection of solutions.

If a customer changes the Administrator password from Admin to something else, and then forgets the password, you can try these methods to reset it.
For MFPs;
• Log into the machine's “User Login/Job Accounting” function under the system menu with the supervisor account (IE; 4500, 4500 on a TA-4551ci).
• From there you can go to “User Login Setting” > “Local User List”.
• Select the Admin user and touch the “Detail” button.
From this screen you can change the Admin password back to Admin or what ever PW you desire.. You can also create a new user/password combination and assign this new user administrator privileges.