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I have a customer that the old IT department changed the Command center password on all of the printers. Is there a prescribe command we can send to the printers to reset that back instead of making a couple hour drive to do it on the machine? Printers are FS2100 and P3045
1. !R! STAT; EXIT; – print out a Status Page.
2. !R! STAT1; EXIT; – print out a Service Status Page.
3. !R! FRPO INIT; EXIT; – initialize the printer to return FRPO values to factory default.
4. !R! EGRE; EXIT; – initialize the engine board, resets all passwords.
5. !R! ELOG; EXIT; – print an Event Log: (FS models).
6. !R! ELOG ‘CLR’; EXIT; – reset the event log.
7. !R! TNRE; EXIT; – Initialize Toner (Small Printers)
8. !R! TNRE’INST’; STAT1; EXIT; – (Power off & On) Initialize Toner
9. !R! FRPO “parameter”, “value”; STAT1; EXIT; – Changing Parameters: (All KM and FS printers).
10.!R! ACNT “REST”;EXIT; – reset account code admin password.
11.!R! LFRE v,0;exit; – Developer unit counter reset – 9xxx series printers.
12.!R! LFRE F,0;exit; – Fuser unit counter reset – 9xxx series printers.
13.!R! KCFG “MTMD”, 3910000,1;exit; – Power Off/On will enable side output w/o finisher installed.
14.!R! KCFG “MTMD”, 3910000,0;exit; – Power off/on will disable side output w/o finisher installed.
15.!R! FPLC 0; EXIT; – Front Panel Lock, Unlocks panel.
16.!R! FRPO T0, 0; EXIT; – Change MP Mode from FIRST to CASSETTE.
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Send this Prescribe command to the printer.
!R! EGRE; EXIT; - initialize the engine board, resets all passwords.
If this doesn't work, the hotline can write a command to reset the device. We've done that on a couple of occasions. =^..^=Originally Posted by bsm2
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
tried sending the commands from the driver properties didn’t seem to work and sending though netviewer I get access denied error.
I've tried a lot of prescribe commands. Unfortunately, many of them don't work. I'm assuming that many are model specific and firmware updates may cause them to no longer work?????
try the iclink tool
I was playing around with Prescribe/Jar to refresh my memory and I changed the Admin Password to see if sending the Prescribe Command would reset the password. It didn't work.
But what did work is U021/Initialize Memory. That resets back to the default password. Just be sure to back up the copier settings to a USB because you're gonna lose the address book and other settings.
do you have a link to it?
Here's the link to the download but I don't think it's gonna work any better than sending via the Jar Method. I ran most of the scripts that bsm2 posted and only about 2 worked. I suspect they worked at one time but with Firmware upgrades it no longer works. Just a hunch.
Link: Download Center
I downloaded ICLINK and got the same results. Just 2 different ways of doing the same thing. The JAR method is probably easier.
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