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  1. #1
    Junior Member
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    Firmware Kyocera M6530cdn

    Hello guys,
    my father has a Kyocera M6530cdn which throws a 4803, once he tries to scan to his mail. I checked everything, and all the settings are correct.
    I found a post, where they say, the latest firmware update will be the solution.

    Can someone provide the latest firmware please? The current firmware version is 2NW_2000.007.019.

    Thanks for your help and nice to be part of the community

  2. #2
    IT Manager 5,000+ Posts bsm2's Avatar
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    Re: Firmware Kyocera M6530cdn

    log in the Kyocera Command Center RX web interface as admin
    Goto Network Settings | Protocol
    Ensure Send Protocol SMTP (Email TX) is On.
    Ensure SMTP Security is STARTTTLS. see Note below if unsure of this setting.
    Click the Submit button at the bottom of this settings page.
    Click the Reset button at the bottom of the same settings page to restart the network.
    Goto Function Settings | E-mail
    Ensure SMTP Protocol is On. If not go back to Network Settings | Protocol to start again and amend this setting. However you may need to have it set at SSL depending on your Exchange / Office365 server setup. See Note below
    Enter your SMTP Server Name. see Note below if unsure of this setting.
    I entered SMTP port 587. see Note below if unsure of this setting.
    I change SMTP server Timeout at the default of 10 to 60 seconds
    Ensure Authentication Protocol is On
    Authenticate as Other
    Enter your Login User Name in the format domain\username
    Enter your Login Password.
    Ensure SMTP Security is STARTTTLS. If not go back to Network Settings | Protocol to start again and amend this setting. However you may need to have it set at SSL depending on your Exchange / Office365 server setup. See Note below
    Domain Restriction I set at Off
    Press the Submit button at the bottom of this page.
    Click the Connection Test, Test button.
    Hopefully you will receive a "Connection OK" status.

  3. #3
    Service Manager 10,000+ Posts
    Firmware Kyocera M6530cdn

    Phil B.'s Avatar
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    Re: Firmware Kyocera M6530cdn

    Quote Originally Posted by Christoplus View Post
    Hello guys,
    my father has a Kyocera M6530cdn which throws a 4803, once he tries to scan to his mail. I checked everything, and all the settings are correct.
    I found a post, where they say, the latest firmware update will be the solution.

    Can someone provide the latest firmware please? The current firmware version is 2NW_2000.007.019.

    Thanks for your help and nice to be part of the community
    for a small donation to the up keep of CTN I'm sure someone will help you out with what you need: https://www.copytechnet.com/forums/v....php?do=donate

  4. #4
    Technician
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    Re: Firmware Kyocera M6530cdn

    Be better if we know what email you are using like hotmail or office 365
    You also need to input your DNS
    IP details in the machine as well
    If you havenít done so already
    And make sure your gateway
    IP is correct


    Sent from my iPhone using Tapatalk

  5. #5
    Junior Member
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    Re: Firmware Kyocera M6530cdn

    Quote Originally Posted by bmwmick View Post
    Be better if we know what email you are using like hotmail or office 365
    You also need to input your DNS
    IP details in the machine as well
    If you havenít done so already
    And make sure your gateway
    IP is correct


    Sent from my iPhone using Tapatalk
    I did. I checked the configuration with the ISP. Everything is fine. In the configuration test the connection is successful.
    But when I try to scan to mail, it immediatly throws 4803...like immediatly.
    It seems as it is not even trying.

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