Customers are the hardest thing to fix. The majority of my customers are good and that's the way it's been at any placed that I worked for. But then here's how I'd break down the problem ones.
1. Assholes - no explanation needed.
2. Dumb - No matter how much training you give them, 2 day later they act is if they've never heard that before.
3. Technical Wizards. - These people think that they know more than the tech. They'll try to tell us how to do our job or they don't believe us when we tell them something. Some may try to work on the machines themselves. They usually cause a lot of damage by sticking a letter opener in the fuser to remove a jam or something along those lines.
It's the part of the job that I hate the most.
Rant over.
Bookmarks