Less pressure on the spring means more separation force. The further the spring is stretched, it has less separation force.
Less pressure on the spring means more separation force. The further the spring is stretched, it has less separation force.
I thought that might be the case.
Pad separation works opposite of roller separation.
With pad separation more spring pressure means more page separation.
With roller separation less spring tension means more page separation. Think of it this way: with more spring pressure, the more the separation roller follows the feed, and the less it separates pages.
=^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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