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  1. #1
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    Disable MP tray and for printer to use cassette 1 and cassette 2

    my printer is Kyocera FS-6525MFP
    my issue : when printing printer use by default MP tray I cannot find where is auto paper tray select option in setting ..

    when close MP tray its not printing I must select tray manual in screen

  2. #2
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    Re: Disable MP tray and for printer to use cassette 1 and cassette 2

    Check that paper size and type on print job and cassette settings are the same.
    If they are different printer asks paper from MP tray.

  3. #3
    Senior Tech 250+ Posts dalewb74's Avatar
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    Re: Disable MP tray and for printer to use cassette 1 and cassette 2

    make the bypass size and type a weird size and type. then whenever you print letter or whatever it should pull from the cassette. assuming the cassette is set to the correct size. i agree with what was said above...

  4. #4
    Master Of The Obvious 10,000+ Posts
    Disable MP tray and for printer to use cassette 1 and cassette 2

    blackcat4866's Avatar
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    Re: Disable MP tray and for printer to use cassette 1 and cassette 2

    Make sure that your tray #1 is set to Auto (inch) or Auto (metric), and Plain media type.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
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    Re: Disable MP tray and for printer to use cassette 1 and cassette 2

    I have a customer who aren't very good at picking paper sizes etc... Anyway to just make it print on A4 if they send A5 etc? Easily without changing 50 pcs printer settings?

  6. #6
    IT Manager 5,000+ Posts bsm2's Avatar
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    Re: Disable MP tray and for printer to use cassette 1 and cassette 2

    You could setup two printers one for tray 1 and one for tray 2

  7. #7
    Service Manager 10,000+ Posts
    Disable MP tray and for printer to use cassette 1 and cassette 2

    Phil B.'s Avatar
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    Re: Disable MP tray and for printer to use cassette 1 and cassette 2

    did the OP even check the USERS GUIDE for this problem? I.E. Paper Size Mis-Match or Paper Tray Configuration

  8. #8
    Master Of The Obvious 10,000+ Posts
    Disable MP tray and for printer to use cassette 1 and cassette 2

    blackcat4866's Avatar
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    Re: Disable MP tray and for printer to use cassette 1 and cassette 2

    Quote Originally Posted by fishleg View Post
    I have a customer who aren't very good at picking paper sizes etc... Anyway to just make it print on A4 if they send A5 etc? Easily without changing 50 pcs printer settings?
    Nope. The print driver overrides the printer defaults. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Senior Tech 250+ Posts
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    Re: Disable MP tray and for printer to use cassette 1 and cassette 2

    Quote Originally Posted by blackcat4866 View Post
    Nope. The print driver overrides the printer defaults. =^..^=

    Yeah it's a right pain as they install it themselves so they have a generic driver which loves going to the mp tray.

    Shame no if you don't have this paper just print on A4 regardless of what's sent.

  10. #10
    IT Manager 5,000+ Posts bsm2's Avatar
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    Re: Disable MP tray and for printer to use cassette 1 and cassette 2

    Install the correct driver to start with that basic stuff

    You want the KX driver
    Last edited by bsm2; 03-28-2021 at 01:23 PM.

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