Hi all
Is it me or do Taskalfa 308ci's and the like eat drums? I fitted a set of drums to one 3 weeks ago and it has done 4K since and 3 of the drums have bad scratches on the edge which is showing on the print. Anyone else seen this?
TIA
Tony
Hi all
Is it me or do Taskalfa 308ci's and the like eat drums? I fitted a set of drums to one 3 weeks ago and it has done 4K since and 3 of the drums have bad scratches on the edge which is showing on the print. Anyone else seen this?
TIA
Tony
additional question:
why all 4 drums would fitted at once?
only CYK scratches, M o.k.?
Broken Dv units.
But 3 broken units at once, i don`t think so.
Can we get sample from printout with scratches and maybe Service Status page 2 for further analysing?
so what kind of media is the customer feeding through the copier?
Drums don't touch the media in this machine.
Hi Tony,
Yes, it's the exact problem I have on one of these MFP.
When I call Kyocera seems I'm the only one in the world to have this problem so I'm happy to find another one.
IMHO it's a developer problem that scratches the drums. I open RMA for 2 drums and 2 developer (Cyan and Magenta). Yellow and black was perfect.
Machine has 70k copies, 20k bw and 50k color. Customer like color print!!
See the picture.
Problem reminds me something very similar on TASKalfa 3051ci/3551ci where a spacer on developer worn and dev+drum crush.
Hope this helps.
Bye,
Kyove
Pictures looks like clasic drum to developer gap problem due to worn spacers. Developer brush comes in contact with drum surface and damages it.
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