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  1. #1
    Junior Member The Guru's Avatar
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    TaskAlfa 308ci Eats Drums.

    Hi all

    Is it me or do Taskalfa 308ci's and the like eat drums? I fitted a set of drums to one 3 weeks ago and it has done 4K since and 3 of the drums have bad scratches on the edge which is showing on the print. Anyone else seen this?

    TIA

    Tony

  2. #2
    Service Manager 5,000+ Posts
    TaskAlfa 308ci Eats Drums.

    BillyCarpenter's Avatar
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    Re: TaskAlfa 308ci Eats Drums.

    Quote Originally Posted by The Guru View Post
    Hi all

    Is it me or do Taskalfa 308ci's and the like eat drums? I fitted a set of drums to one 3 weeks ago and it has done 4K since and 3 of the drums have bad scratches on the edge which is showing on the print. Anyone else seen this?

    TIA

    Tony

    I haven't seen this problem but something is up if you're only getting a few thousand pages on the drums. If the drums are scratched, something has to be rubbing up against them. Transfer belt?

  3. #3
    Senior Tech 250+ Posts
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    Re: TaskAlfa 308ci Eats Drums.

    additional question:
    why all 4 drums would fitted at once?

  4. #4
    Junior Member The Guru's Avatar
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    Re: TaskAlfa 308ci Eats Drums.

    Quote Originally Posted by KYO_OEM View Post
    additional question:
    why all 4 drums would fitted at once?

    All 4 were marked 3 weeks ago so we changed them as from experience the drums never go life on these machines. When i visited today only 3 (C,Y,K) are marked along the edge. I am not sure if the Dev Units may be causing it but the machine has only done 45K!!

  5. #5
    Senior Tech 250+ Posts
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    Re: TaskAlfa 308ci Eats Drums.

    only CYK scratches, M o.k.?
    Broken Dv units.
    But 3 broken units at once, i don`t think so.
    Can we get sample from printout with scratches and maybe Service Status page 2 for further analysing?

  6. #6
    Senior Tech 250+ Posts dalewb74's Avatar
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    Re: TaskAlfa 308ci Eats Drums.

    so what kind of media is the customer feeding through the copier?

  7. #7
    Senior Tech 250+ Posts ntbann's Avatar
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    Re: TaskAlfa 308ci Eats Drums.

    Drums don't touch the media in this machine.

  8. #8
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    Re: TaskAlfa 308ci Eats Drums.

    Quote Originally Posted by The Guru View Post
    Hi all

    Is it me or do Taskalfa 308ci's and the like eat drums? I fitted a set of drums to one 3 weeks ago and it has done 4K since and 3 of the drums have bad scratches on the edge which is showing on the print. Anyone else seen this?

    TIA

    Tony
    Hi Tony,

    Yes, it's the exact problem I have on one of these MFP.

    When I call Kyocera seems I'm the only one in the world to have this problem so I'm happy to find another one.

    IMHO it's a developer problem that scratches the drums. I open RMA for 2 drums and 2 developer (Cyan and Magenta). Yellow and black was perfect.
    Machine has 70k copies, 20k bw and 50k color. Customer like color print!!
    See the picture.

    Problem reminds me something very similar on TASKalfa 3051ci/3551ci where a spacer on developer worn and dev+drum crush.

    Hope this helps.
    Bye,
    Kyove
    Attached Images Attached Images

  9. #9
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: TaskAlfa 308ci Eats Drums.

    Pictures looks like clasic drum to developer gap problem due to worn spacers. Developer brush comes in contact with drum surface and damages it.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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