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Thread: TASKalfa 6052ci

  1. #1
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    TASKalfa 6052ci

    Just curious if anyone has had the issue of seeing the developer and drum units where the grey latch (as I call it) won't stay in place when pushed in.
    Had to replace the black units and noticed the yellow and cyan units were not locked in.
    I have changed components in the past without any problem. I have seen some machines where the customer has tried to remove the units thinking they were
    toner cartridges and released the units and I would reseat and lock in without a problem.

    I did discuss with Kyocera USA support and their database indicated there had been a similar issue(s) and resolved by replacing the drum/developer units as there was nothing
    else related to resolve the problem.

    Appreciate any replies from anyone else who might have had this happen.

    Thanks
    Ed

  2. #2
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    TASKalfa 6052ci

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    Re: TASKalfa 6052ci

    I have experienced the same problem with some of my two series. I was told by Kyocera support to change the offending developer unit and put it in for warranty return. And that's OK if it's still under warranty.

    What I have done to one unit that wasn't under warranty was to stick a bit of paper next to the button so it wouldn't come undone. See the attached pictures.

    That was last week. Haven't heard anything as yet. We shall see.....

    opps. Got the pics out of order when I attached them.
    Attached Images Attached Images

  3. #3
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    Re: TASKalfa 6052ci

    Quote Originally Posted by Samanator View Post
    I have experienced the same problem with some of my two series. I was told by Kyocera support to change the offending developer unit and put it in for warranty return. And that's OK if it's still under warranty.

    What I have done to one unit that wasn't under warranty was to stick a bit of paper next to the button so it wouldn't come undone. See the attached pictures.

    That was last week. Haven't heard anything as yet. We shall see.....

    opps. Got the pics out of order when I attached them.


    Greatly appreciated.
    In my case the unit is under warranty but I will give your suggestion a try.
    Regards
    Ed

  4. #4
    Master Of The Obvious 10,000+ Posts
    TASKalfa 6052ci

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    Re: TASKalfa 6052ci

    Our techs are driving a small sheet metal screw into the gap between the button and the cover. It holds and is easily removed. It's not a great design.

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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    Re: TASKalfa 6052ci

    Quote Originally Posted by blackcat4866 View Post
    Our techs are driving a small sheet metal screw into the gap between the button and the cover. It holds and is easily removed. It's not a great design.

    =^..^=
    Much appreciated Blackcat
    Regards
    Ed

  6. #6
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    TASKalfa 6052ci

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    Re: TASKalfa 6052ci

    I agree with you Blackcat.

    It is not a great design.

    Those engineers must have been watching an old Inspector Clouseau movie where he's talking about the poppout lighter in the car. They must have thought the poppout button on the developer units are a great idea.

  7. #7
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    Re: TASKalfa 6052ci

    I am just glad the design actually gives us a easy fix to the problem.

  8. #8
    Senior Tech 250+ Posts Ropariva's Avatar
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    Re: TASKalfa 6052ci

    Same as Blackcat. A standard copier self tapping screw in next to the grey latch holds. They have made this more robust from factory.
    We have also had customers force the lower cover and unlatch the devs. Even had one empty the black unit into the bin TASKalfa 6052ci
    We now place a sticker inside that cover warning not to open it. “Warning! Technician access only. Do not open!”
    Also a sticker on the K toner cover advising the covers will open when the toners are empty.
    Seems to have worked! TASKalfa 6052ci

  9. #9
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    Re: TASKalfa 6052ci

    I have lengthened the return spring hooked on the bar

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