We brought this machine in because the professionally challenging customer was tired of the clicking noise the machine was making. They instead of us bringing out a loaner while we solved the problem with the machine. So, when the machine arrived, I removed the back so it would be easier to find the clicking noise. After removing the back, I switched the machine on and it went right to c7001.
I took the drive unit out and put the vac on the waste toner areas. I have had the Toner Supply Drive Unit out and vacuumed it out till I got it as clean as I could. Put it all back together and still C7001.
Kyocera support hasn’t too much help. They have only suggested doing what I have already done.
Not sure what I’m missing here. Any help would be great.
And as always, thanks in advance.
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