Results 1 to 5 of 5
  1. #1
    Trusted Tech 50+ Posts
    Join Date
    Jul 2010
    Location
    torino
    Posts
    83
    Rep Power
    23

    Utax 3261i gray band in the back of the sheet

    the customer had previously inserted compatible toner
    replace DV UNIT-DK UNIT-FK UNIT (ALL INCRUSTED) - TONER OEM clean roller transfert and all paper conveyng
    U130
    U930
    U410
    work 40k and now again this problem and conveing again whit toner (clean M.C. and reclean covening, guide fuser and roller transfert)

    it occurs mainly in the 1st print at about 3cm from the beginning of the page
    any idea?I have others that have this problem also whit toner oem

    3262 not 3261 , if moderator change 3d subjet , thank's
    Attached Images Attached Images

  2. #2
    Field Supervisor 500+ Posts
    Utax 3261i gray band in the back of the sheet


    Join Date
    May 2009
    Location
    Concord, NH
    Posts
    729
    Rep Power
    46

    Re: Utax 3261i gray band in the back of the sheet

    Quote Originally Posted by avio2 View Post
    the customer had previously inserted compatible toner
    replace DV UNIT-DK UNIT-FK UNIT (ALL INCRUSTED) - TONER OEM clean roller transfert and all paper conveyng
    U130
    U930
    U410
    work 40k and now again this problem and conveing again whit toner (clean M.C. and reclean covening, guide fuser and roller transfert)

    it occurs mainly in the 1st print at about 3cm from the beginning of the page
    any idea?I have others that have this problem also whit toner oem

    3262 not 3261 , if moderator change 3d subjet , thank's
    NEVER have seen this with oem toner. Have seen this a lot with compatible toners. You said that you changed the DV unit and used oem toner, did the customer then install a compatible toner? The only reason you get the gray band on the back side of the page is due to the toner that is currently in the DV unit and the toner being fed from the new cartridge are not the same! This causes the in-compatible toner to drop off the mag roller on to the transfer roller contaminating it that transfers to the back side of the page. Using just OEM toner you would not get this.

  3. #3
    Service Manager 10,000+ Posts
    Utax 3261i gray band in the back of the sheet

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    14,317
    Rep Power
    379

    Re: Utax 3261i gray band in the back of the sheet

    Quote Originally Posted by Santander View Post
    NEVER have seen this with oem toner. Have seen this a lot with compatible toners. You said that you changed the DV unit and used oem toner, did the customer then install a compatible toner? The only reason you get the gray band on the back side of the page is due to the toner that is currently in the DV unit and the toner being fed from the new cartridge are not the same! This causes the in-compatible toner to drop off the mag roller on to the transfer roller contaminating it that transfers to the back side of the page. Using just OEM toner you would not get this.

    work 40k and now again this problem and convering again


    how long does oem toner last?

    my bet the DA customer put another turd party toner in...CHARGE THEM... clear all turd party toners out of office next time do no more service for them.

  4. #4
    Senior Tech 250+ Posts
    Join Date
    Mar 2009
    Posts
    280
    Rep Power
    28

    Re: Utax 3261i gray band in the back of the sheet

    I hope someone else knows exactly never had to do it but I think the event log shows you the last 10 toners inserted and flags up compat toners. I'd print that and be like sorry pal good try but I won't be helping you.

  5. #5
    Trusted Tech 50+ Posts
    Join Date
    Jul 2010
    Location
    torino
    Posts
    83
    Rep Power
    23

    Re: Utax 3261i gray band in the back of the sheet

    For all
    I know this problem White compatibile toner but in this Copy ,After change dv dk fk use only original Utax toner now
    After change dv ecc this in second cartdrige oem

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here