Page 2 of 2 FirstFirst 12
Results 11 to 15 of 15
  1. #11
    Senior Tech 250+ Posts Ropariva's Avatar
    Join Date
    Mar 2016
    Posts
    499
    Rep Power
    29

    Re: TA3551ci / C2840 code

    Quote Originally Posted by BillyCarpenter View Post
    Welp, I had never pulled the waste toner motor on a 3551ci before. Until now!!



    It wasn't as bad as I thought it was gonna be but it was a little work.

    See pic below:


    Attachment 49684
    Nope….never had to replace one either. Faults like these are sent to test us and stop us getting lazy TA3551ci / C2840 codeTA3551ci / C2840 code

  2. #12
    Field Supervisor 500+ Posts
    Join Date
    Aug 2011
    Posts
    581
    Rep Power
    57

    Re: TA3551ci / C2840 code

    "Well known" problem on older Venus.
    Sometimes removing from stucked waste was helpfull.
    Estimated time for me approx 30 minutes.
    But it would done from me several times.

  3. #13
    Field Supervisor 500+ Posts
    Join Date
    Aug 2011
    Posts
    581
    Rep Power
    57

    Re: TA3551ci / C2840 code

    Quote Originally Posted by tsbservice View Post
    Billy it's summer time here in Europe. I guess top techs need more rest. Hopefully he's refreshing for a new challenges.
    Yes, i am on vacation

  4. #14
    Master Of The Obvious 10,000+ Posts
    TA3551ci / C2840 code

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,471
    Rep Power
    463

    Re: TA3551ci / C2840 code

    Quote Originally Posted by BillyCarpenter View Post
    Welp, I had never pulled the waste toner motor on a 3551ci before. Until now!!



    It wasn't as bad as I thought it was gonna be but it was a little work.

    See pic below:


    Attachment 49684
    So this is the cause? Is it just plugged up, or an electrical failure? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #15
    Service Manager 10,000+ Posts
    TA3551ci / C2840 code

    BillyCarpenter's Avatar
    Join Date
    Aug 2020
    Location
    Long Beach, Mississippi
    Posts
    13,456
    Rep Power
    449

    Re: TA3551ci / C2840 code

    Quote Originally Posted by blackcat4866 View Post
    So this is the cause? Is it just plugged up, or an electrical failure? =^..^=


    I decided to bring the machine back to the shop on Monday and when I plugged it up, the code never appeared and hasn't since I brought it here. I'm thinking the ride over here may have jarred the waste toner loose? I don't know???


    In any event, I'm doing a 600k PM on the machine and I'm gonna replace the waste toner motor and bring it back to them next week.

    I was actually looking forward to replacing the waste toner motor to see if the code cleared up. I feel cheated out of declaring victory.



    EDIT: The toner motor in the picture was one that I pulled off a parts machine the other day. I haven't pulled the one from the customer machine yet. I've been busy with other stuff.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here