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After searching the forum and consulting the manual, it looks like the most likely culprit is the transfer cleaning motor located near the yellow drum. However, I couldn't find a lot of info when I searched the old threads. Anyone have any advice? As always, thank you.
Not for this model exactly but similar I guess:
Kyocera TA 3550ci error code C2840
Originally Posted by KYO_OEM
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Thanks. I read that post by KYO-OEM. I called it the transfer cleaning motor, but I was referring to the waste toner motor.
A little off topic but KYO hasn't been around lately. I miss reading his posts.
Billy it's summer time here in Europe. I guess top techs need more rest. Hopefully he's refreshing for a new challenges.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
CS-3050ci, 3550ci, 4550ci, 5550ci Alphard Venus
"C1950", "C2840" errors after routine maintenance replacement of the primary transfer belt assembly.
Transfer belt EEPROM error and transfer cleaning motor errors. 32 pin connector from primary transfer belt unit to body in not completely seated.
Re-seat 32 pin connector to primary transfer belt assembly. Reset error with U906.
Years later I followed up another tech that had bent pins in the transfer unit connector. It was a bugger to find. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
There was no work done on the machine recently. They placed a service call today and the first thing I tried was U906.
I accidently bent a pin @ transfer unit connector on a machine that was here at the shop one time and ended up replacing the connector that's mounted in the frame. It was a bitch. I don't think the connector is the problem this time.
To make matters worse, the copier is in a busy medical office and there's barely any room to work. I'm actually considering bringing the machine back to the shop and giving them a loaner machine as I'm not sure of the fix and the customer is freaking out because this is the only machine in the office and they use it for everything.
Looking back through my notes when I accidently bent the pin on the transfer belt connector this is what I found:
Problem: Error Code C2790 after pulling and reinserting primary transfer belt.
Solution: Found bent pin @ transfer belt connector @ rear frame. Replace connector to correct.
That's pretty amazing!
It's kinda handy now, but wait until a few years have passed, and you've got 100K more records just like that. It'll be just like you did that fix just yesterday! Keep up the good work! =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Gee, I wonder who I learned to keep detailed notes from? Oh, yeah, that would he you.
Welp, I had never pulled the waste toner motor on a 3551ci before. Until now!!
It wasn't as bad as I thought it was gonna be but it was a little work.
See pic below:
20210712_181100.jpg
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