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  1. #1
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    CS 8002i Jamming when duplexing

    Hi guys and girls,

    I've got a Kyocera CS 8002i in the field that has had an on going issue of jamming when in duplex mode. In the past, I've removed the fuser, the switch-back unit, and the job separator unit, and cleaned all the paper path sensors. Usually this does the trick. I've checked the sensors in U031, and all seems to be working properly.

    The Jam codes I've seen on the event log points to J64XX DF Exit Sensor, to J42XX Fuser Exit Sensor. I always try to look at the jam location before and after these locations. So far, I've had no luck in exorcising this demon.

    Any ideas out there where I might look to resolve this issue?

    Thanks!

  2. #2
    Master Of The Obvious 10,000+ Posts
    CS 8002i Jamming when duplexing

    blackcat4866's Avatar
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    Re: CS 8002i Jamming when duplexing

    If you're over 750K most likely the exit sensor is worn flat, like the 8003i, 8002i, 8001i, 8000i, 6551ci, they're all the same. Because the parts take a long time, I do the paperclip trick ... photo?:

    Exit switch MacGuyver.JPG

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Owner/Service Manager 1,000+ Posts
    CS 8002i Jamming when duplexing

    tmaged's Avatar
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    Re: CS 8002i Jamming when duplexing

    For the 64xx finisher jam, look for threads on here. Updating to the new sensor in bulletin H020 seems to resolve those jam codes. It doesn't mention jamming in the bulletin, but guys here have pointed me to it, and it fixed my issues. Takes a while to do, though.
    Hope that helps !
    -Tony


    www.dtios.com
    Become a fan on Facebook

  4. #4
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    CS 8002i Jamming when duplexing

    Scott's Avatar
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    Re: CS 8002i Jamming when duplexing

    Black cat nailed it!

  5. #5
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    Re: CS 8002i Jamming when duplexing

    Neat idea Black Cat,

    How do you get the paper clip to stay attached?

  6. #6
    Master Of The Obvious 10,000+ Posts
    CS 8002i Jamming when duplexing

    blackcat4866's Avatar
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    Re: CS 8002i Jamming when duplexing

    Clean the parts with alcohol to insure a good bond. Then mix up a few drops of 10-minute setting, 2-part epoxy. I use the remaining piece of paper clip to apply a very thin layer of epoxy to the edges of the original flag. Set the paper clip-edge into the epoxy, and nudge it into that perfect position.

    Then the hard part: not touching it for 20 minutes.

    The paperclip will outlast a new flag. =^..^=
    Last edited by blackcat4866; 08-31-2021 at 12:53 AM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: CS 8002i Jamming when duplexing

    Old School trick No worries I am sure Kyocera will come out their usual Mylar fix

    MITA = Mylar is the answer

  8. #8
    Senior Tech 250+ Posts
    CS 8002i Jamming when duplexing


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    Re: CS 8002i Jamming when duplexing

    Quote Originally Posted by blackcat4866 View Post
    If you're over 750K most likely the exit sensor is worn flat, like the 8003i, 8002i, 8001i, 8000i, 6551ci, they're all the same. Because the parts take a long time, I do the paperclip trick ... photo?:

    Exit switch MacGuyver.JPG

    =^..^=
    Wow very clever that would definitely get you out of a sticky situation. I'll remember that one .

  9. #9
    Service Manager 5,000+ Posts
    CS 8002i Jamming when duplexing

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    Re: CS 8002i Jamming when duplexing

    Quote Originally Posted by blackcat4866 View Post
    Clean the parts with alcohol to insure a good bond. Then mix up a few drops of 10-minute setting, 2-part epoxy. I use the remaining piece of paper clip to apply a very thin layer of epoxy to the edges of the original flag. Set the paper clip-edge into the epoxy, and nudge it into that perfect position.

    Then the hard part: not touching it for 20 minutes.

    The paperclip will outlast a new flag. =^..^=

    I've used 2 part epoxy on several things. One of those tings was a bar top.

    Just curious if anyone has ever used baking soda + super glue?
    Embrace the process, not the outcome.

  10. #10
    Master Of The Obvious 10,000+ Posts
    CS 8002i Jamming when duplexing

    blackcat4866's Avatar
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    Re: CS 8002i Jamming when duplexing

    The last few batches that I've gotten of superglue have been completely worthless. I believe somebody must have glued themself to a work project then sued the glue manufacturer. As a result all the things that made superglue really work had to be removed.

    I've entirely switched over to epoxy. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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