Do the versions on the copier and the PC have to match? Can you have version 2 on the copier and use version 3 on the PC? We have an older FS-8525 that had Pinpoint scan on it and their server crashed so we are trying to set it back up and we are using Pinpoint Scan 3 for the PC and it will not connect. I am pretty sure the 8525 has Pinpoint scan 2 on it and that is the only thing I can think of that would make it not connect, we have tried everything except that different version. I have never had this much trouble making this work, it's usually very simple and takes 5 minutes to set up.
Bookmarks