Fax install on a 406ci - Fax System 10 - Getting Error

[kuby]

Installing a fax system 10 in a 406ci and get a C0620, Check DIMM on the main PWB error. Does the fax need a memory card to work? There are DIMM in the YS1 (STD) and the YS3 (OPT) but I see nothing in the YS5. Thanks

[Santander]

Installing a fax system 10 in a 406ci and get a C0620, Check DIMM on the main PWB error. Does the fax need a memory card to work? There are DIMM in the YS1 (STD) and the YS3 (OPT) but I see nothing in the YS5. Thanks

There is a DIMM card that comes with the fax option that needs to be installed with the fax option. Just installing the fax board in the machine will not enable the fax as your error code indicates without the fax DIMM. If you switched the fax option from another machine go back to the original unit and remove the DIMM to install in the other unit. The installation guide shows the proper connector to plug the fax dimm into.

[kuby]

There was no DIMM with the fax card, just the fax card? Guess I will order one.

Just what I thought.

Thanks

[Necrocannibal]

There was no DIMM with the fax card, just the fax card? Guess I will order one.

Just what I thought.

Thanks

I am having the same issue, ordered a Fax System 10 which is supposed to be for the 406ci and getting the same error telling me to check DIMM on main board. No DIMM was in the box, did that fix your issue? If so do you by chance have the part number for it?

Thanks!

EDIT*

Is the part number for it? There are two DIMMs in the parts manual. This is so confusing and why didn't what I need come in the box? This is ridiculous.

1503MB0UN0

[Samanator]

Is this fax card brand new out of the box or did come from another machine?

[Necrocannibal]

Is this fax card brand new out of the box or did come from another machine?

Brand new out of the box, there was no DIMM or instructions on how to install a DIMM but in the parts manual there is a DIMM for it and I actually think it is part number

303MB94030

[Necrocannibal]

Orderd that part and hope it's the issue.

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[kuby]

I am having the same issue, ordered a Fax System 10 which is supposed to be for the 406ci and getting the same error telling me to check DIMM on main board. No DIMM was in the box, did that fix your issue? If so do you by chance have the part number for it?

Thanks!

EDIT*

Is the part number for it? There are two DIMMs in the parts manual. This is so confusing and why didn't what I need come in the box? This is ridiculous.

1503MB0UN0

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Yes installing the DIMM fixed the issue.

[Necrocannibal]

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Yes installing the DIMM fix the issue.

Thanks! It did for me as well, still not sure why it wasn't in the box.

Sent from my SM-N986U using Tapatalk

[copiertec]

Thanks! It did for me as well, still not sure why it wasn't in the box.

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Which Dimm did you wind up ordering? was it the 1503 or the 303M Dimm?