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  1. #1
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    Kyocera dp-7100 jam 6910(sub code 01)


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    Kyocera dp-7100 jam 6910(sub code 01)

    Hello Folks,
    CS-DP-7100
    as the paper exits the document feeder, the just wont completely shoot the paper out , then goes into 6910 jam code, the belt and rollers are fairly new... took it apart, looking for a staple or debris..any ideas, or thoughts..!! Thanks in advance..

  2. #2
    Master Of The Obvious 10,000+ Posts
    Kyocera dp-7100 jam 6910(sub code 01)

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    Re: Kyocera dp-7100 jam 6910(sub code 01)

    Quote Originally Posted by jper34 View Post
    Hello Folks,
    CS-DP-7100
    as the paper exits the document feeder, the just wont completely shoot the paper out , then goes into 6910 jam code, the belt and rollers are fairly new... took it apart, looking for a staple or debris..any ideas, or thoughts..!! Thanks in advance..
    I can be pretty sure that the J6910 has nothing to do with your document processor. J6910 is a finisher jam on the 4000 sheet finisher. Its a rear DF (hence: document finisher) side registration jam. The area you want to focus on is the DF side registration sensor 2.

    Unless you got your jam code wrong. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Senior Tech 100+ Posts
    Kyocera dp-7100 jam 6910(sub code 01)


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    Re: Kyocera dp-7100 jam 6910(sub code 01)

    Quote Originally Posted by blackcat4866 View Post
    I can be pretty sure that the J6910 has nothing to do with your document processor. J6910 is a finisher jam on the 4000 sheet finisher. Its a rear DF (hence: document finisher) side registration jam. The area you want to focus on is the DF side registration sensor 2.

    Unless you got your jam code wrong. =^..^=
    Hi Floks,
    when I returned to work on DF-7100, when in service mode 243, didnt hear the eject motor turn on, Has anyone ever had to replace this eject motor. the other 3 DF motors turned on, o.k. ?

  4. #4
    Master Of The Obvious 10,000+ Posts
    Kyocera dp-7100 jam 6910(sub code 01)

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    Re: Kyocera dp-7100 jam 6910(sub code 01)

    I've had a bad punch PWB cause the finisher to act strangely. If you have a punch you might try powering OFF > disconnect the punch > run U906 > and power back on again to see if it changes your issue.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Senior Tech 100+ Posts
    Kyocera dp-7100 jam 6910(sub code 01)


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    Re: Kyocera dp-7100 jam 6910(sub code 01)

    Since maintenance mode 243 is for checking Document processor motors I assume you are working on a DP-7100 with a 9610 jam code.

    Make sure the original size is properly indicated, maybe there is a size conflict due to the encoder contacts within the original holder.

    There is no eject motor in the DP-7100, in this case I would use maintenance mode 203 instead.

    You can use u203 to run the DP without an original to observe rollers turning. Make sure the eject rollers are pressing together enough to drive paper.

  6. #6
    Senior Tech 100+ Posts
    Kyocera dp-7100 jam 6910(sub code 01)


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    Re: Kyocera dp-7100 jam 6910(sub code 01)

    Quote Originally Posted by nathicana View Post
    Since maintenance mode 243 is for checking Document processor motors I assume you are working on a DP-7100 with a 9610 jam code.

    Make sure the original size is properly indicated, maybe there is a size conflict due to the encoder contacts within the original holder.

    There is no eject motor in the DP-7100, in this case I would use maintenance mode 203 instead.

    You can use u203 to run the DP without an original to observe rollers turning. Make sure the eject rollers are pressing together enough to drive paper.
    Thanks Nathanic,
    your right it is the DP-7100...I did put pressure on exit rollers, as document was coming out, and had little, if any resistance, but maybe your right, I just may need to form the sub rollers tighter...as I had cleaned them, but I did check to make sure it was selecting the correct paper size..Thanks..

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