3252CI

[BillyCarpenter]

I believe what they want is for you to do what you were trained to do. Exercise your best judgement because they aren't technicians, that's why they hired you

Most Dealers price a PM into their Service Agreement CPC (if they are savvy) and certainly expect you to perform the PM as prescribed because the manufacturer expects it of them.

Back in my day () we had to do a PM twice a year no matter what and we cleaned the whole machine. We replaced parts so that they DO NOT FAIL in the future, we did not WAIT FOR THEM TO FAIL. (Preventive Maintenance vs Periodic Maintenance)

Would you wait to change your oil until your compression drops and your rings show signs of wear? Would you run or work for a shop that did that to others? Especially if the customer had already paid for it?

I think you know better

Of course I was trained in the USMC so I'm a 'By-the-Book' guy.

Here's the way that I was trained back in the day.

Each model machine was rated to run x-amount of pages between service calls. This number was based on the service history of the machine in our company.

Example; If the Kyocera was rated to run 20,000 pages between service calls and it only ran 10,000 between calls, then I would get a 50% grade on that machine because it only ran half of what it was supposed to do.

I said all that to say this, I would use my judgement and if I thought the machine would run 20k more pages without a service call, then I'm not replacing anything because it would be a waste of money.


I should throw a stipulation in there: If the customer is running 10k pages per week, then I'm doing a PM. No use going back in 2 weeks.

[avio2]

Credo che quello che vogliono è che tu faccia ciò per cui sei stato addestrato. Esercita il tuo miglior giudizio perché non sono tecnici, ecco perché ti hanno assunto.

La maggior parte dei rivenditori costa un PM nel loro contratto di servizio CPC (se sono esperti) e sicuramente si aspettano che tu esegua il PM come prescritto perché il produttore se lo aspetta da loro.

Ai miei tempi ( ) dovevamo fare un PM due volte all'anno, qualunque cosa fosse, e pulivamo l'intera macchina. Abbiamo sostituito le parti in modo che NON GUASTI in futuro, non abbiamo ASPETTATO CHE GUASTI. (Manutenzione preventiva vs Manutenzione periodica)

Aspetteresti di cambiare l'olio fino a quando la compressione non scende e i tuoi anelli mostrano segni di usura? Correresti o lavoreresti per un negozio che ha fatto questo ad altri? Soprattutto se il cliente l'avesse già pagato?

Penso che tu sappia meglio

Naturalmente sono stato addestrato nell'USMC quindi sono un ragazzo "by-the-book".

the problem is a contact all inclusive a copy cost azzo:

[avio2]

1° you have turn off and remove calble ac. before change drum
2° you have setting couter m.c when change drum for test?
3° you have check T.B
anyway each drum in only 200k duration , i think this target expected wnhit continuos job

[KYO_OEM]

175k on color supplies. That's early for a complete PM.

For complete PM, YES, i agree with you.
But for Color DKs i don`t think so.

Please remember: U120 will be more important than U110 to estimate the real lifetime.
I don`t have the real values for Iris, but i got it from Perseus.
Let me explain U120 for Perseus and you will understand that 175K also can be end of life for the color drums from Iris.

U120/Drum Driving Distance Counter
Point to check of common usage from the system:
Single printing or continuous printing.
U120 diveded by U110 = distance(m)/page
Lower value = continuous printing
Higher value= single printing
e.g.
continuous single
306ci 0.38 m/page 1.70m/page
356ci 0.37m/page 1.69m/page
406ci 0.38m/page 1.71m/page

For lifetime of DK, U120 is more important than U110 to estimate the replacement timing

expected lifetime KCMY(based on KDC´s experiment)
306ci > 80.000(equal to 200K/3page/stop print)
356ci > 80.000(equal to 200K/3page/stop print)
406ci > 120.000(equal to 200K/3page/stop print)

If now this endcustomer will run single printjobs mostly, the value from U120 will incease and maybe we are near expected lifetime..
If the endcustomer choosed color print job, but bk only would needed, the color drive will work all the time.
Depended to U486 the color drive will work up to 10 pages after last color page..
These are only some all possible reasons to increase the U120 value.

[avio2]

For complete PM, YES, i agree with you.
But for Color DKs i don`t think so.

Please remember: U120 will be more important than U110 to estimate the real lifetime.
I don`t have the real values for Iris, but i got it from Perseus.
Let me explain U120 for Perseus and you will understand that 175K also can be end of life for the color drums from Iris.

U120/Drum Driving Distance Counter
Point to check of common usage from the system:
Single printing or continuous printing.
U120 diveded by U110 = distance(m)/page
Lower value = continuous printing
Higher value= single printing
e.g.
continuous single
306ci 0.38 m/page 1.70m/page
356ci 0.37m/page 1.69m/page
406ci 0.38m/page 1.71m/page

For lifetime of DK, U120 is more important than U110 to estimate the replacement timing

expected lifetime KCMY(based on KDC´s experiment)
306ci > 80.000(equal to 200K/3page/stop print)
356ci > 80.000(equal to 200K/3page/stop print)
406ci > 120.000(equal to 200K/3page/stop print)

If now this endcustomer will run single printjobs mostly, the value from U120 will incease and maybe we are near expected lifetime..
If the endcustomer choosed color print job, but bk only would needed, the color drive will work all the time.
Depended to U486 the color drive will work up to 10 pages after last color page..
These are only some all possible reasons to increase the U120 value.

i setiing this MODE 1 if customer print litle at colour and stabization short in admin menu , correct?

[KYO_OEM]

Best choice for U486 in this case.

[fishleg]

Looks like drums been swapped round without going through setup. These machines do not like having stuff moved around. I put a yellow in a black once and got this after a few days in the yellow all I could put it down to was the machine must increase decrease charge with age. I'd of loved to have known if I changed the charge roller counts would it have been fine? I think these need a new drum to do a setup on it don't think you can manually do it on the low end model.