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  1. #1
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    Kyocera TASKalfa 3550ci printing lighter bars/strips, changing colors of text

    We have a TASKalfa 3550ci that is printing lighter areas (example in blue area).
    When printing orange text, the text within those lighter areas is printed in magenta.

    We have run the service programs several times and changed the toner. After changing the magenta toner it printed one page without the lighter areas, then back to the purple text (that should have been orange).


    Thanks in advance
    Attached Images Attached Images

  2. #2
    Senior Tech 250+ Posts Ropariva's Avatar
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    Re: Kyocera TASKalfa 3550ci printing lighter bars/strips, changing colors of text

    Quote Originally Posted by stern.detmold.32756 View Post
    We have a TASKalfa 3550ci that is printing lighter areas (example in blue area).
    When printing orange text, the text within those lighter areas is printed in magenta.

    We have run the service programs several times and changed the toner. After changing the magenta toner it printed one page without the lighter areas, then back to the purple text (that should have been orange).


    Thanks in advance
    How does the colour belt A3 look? Genuine toner? How old are the drums? How does it look after dev refresh, drum refresh, calibration and tone curve? Dehumidifiers fitted?

  3. #3
    Service Manager 10,000+ Posts
    Kyocera TASKalfa 3550ci printing lighter bars/strips, changing colors of text

    BillyCarpenter's Avatar
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    Re: Kyocera TASKalfa 3550ci printing lighter bars/strips, changing colors of text

    Quote Originally Posted by stern.detmold.32756 View Post
    We have a TASKalfa 3550ci that is printing lighter areas (example in blue area).
    When printing orange text, the text within those lighter areas is printed in magenta.

    We have run the service programs several times and changed the toner. After changing the magenta toner it printed one page without the lighter areas, then back to the purple text (that should have been orange).


    Thanks in advance

    You changed out the toner hoping to correct light image? Are you an end user?
    Growth is found only in adversity.

  4. #4
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    Re: Kyocera TASKalfa 3550ci printing lighter bars/strips, changing colors of text

    Quote Originally Posted by Ropariva View Post
    How does the colour belt A3 look? Genuine toner? How old are the drums? How does it look after dev refresh, drum refresh, calibration and tone curve? Dehumidifiers fitted?
    The copier has printed 301220 overall, 108378 b/w, 192842 color and I don't believe anything was changed yet. We have run the refreshes and calibrations multiple times without any significant change

    Sadly, we do not use genuine toner.

  5. #5
    Senior Tech 100+ Posts rapo_tech's Avatar
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    Re: Kyocera TASKalfa 3550ci printing lighter bars/strips, changing colors of text

    Quote Originally Posted by stern.detmold.32756 View Post
    ....
    Sadly, we do not use genuine toner.

    ding.jpg

  6. #6
    Service Manager 1,000+ Posts
    Kyocera TASKalfa 3550ci printing lighter bars/strips, changing colors of text

    GIUBOSS's Avatar
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    Re: Kyocera TASKalfa 3550ci printing lighter bars/strips, changing colors of text

    Quote Originally Posted by stern.detmold.32756 View Post
    The copier has printed 301220 overall, 108378 b/w, 192842 color and I don't believe anything was changed yet. We have run the refreshes and calibrations multiple times without any significant change

    Sadly, we do not use genuine toner.
    are you the user or the technician? Do you know how to access the internal parts of the machine? More information wouldn't hurt. Commercial toner, quality not at its best ....

  7. #7
    Senior Tech 250+ Posts Ropariva's Avatar
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    Re: Kyocera TASKalfa 3550ci printing lighter bars/strips, changing colors of text

    Sadly there are two issues. One, the drums in these machines do age over time and nut just through use. This machine would be at minimum 7 years old?…and two, all non genuine toner is rubbish.
    Never have I seen non genuine toner not significantly affect print quality over time.
    If you were my client I’d sell you a new machine as the cost to replace four developer units and four toners far outweighs the value of the machine.

  8. #8
    Service Manager 10,000+ Posts
    Kyocera TASKalfa 3550ci printing lighter bars/strips, changing colors of text

    Phil B.'s Avatar
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    Re: Kyocera TASKalfa 3550ci printing lighter bars/strips, changing colors of text

    Quote Originally Posted by Ropariva View Post
    Sadly there are two issues. One, the drums in these machines do age over time and nut just through use. This machine would be at minimum 7 years old?…and two, all non genuine toner is rubbish.
    Never have I seen non genuine toner not significantly affect print quality over time.
    If you were my client I’d sell you a new machine as the cost to replace four developer units and four toners far outweighs the value of the machine.
    +1

    Sent from my SM-G960U using Tapatalk

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