I have this printer on warranty and it started intermittent jamming at 50,000 copies. I am having troubleshooting it and am needing to print the event log. In the service manual it says to input a code but not sure at all what it is talking about. Been a tech for 30 years... The jamming is occurring as soon as it enters the fuser, then the paper stops. No paper wrinkling. I replaced the printer with a new one to bring the problem printer to my shop to fix. Now the customer says it is happening on the new printer (Jamming)... Any help would be very appreciated
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