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  1. #31
    Senior Tech 250+ Posts PrintWhisperer's Avatar
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    Re: Kyocera 3645 not grabbing an IP address.

    "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

  2. #32
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    Re: Kyocera 3645 not grabbing an IP address.

    Update for everyone. Went back and played around with it and changing the speed from Auto to 100base-t fixed the issue, even though the Auto was picking that anyway. Really odd and I've never seen that harken before.

    Sent from my SM-N986U using Tapatalk

  3. #33
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Kyocera 3645 not grabbing an IP address.

    Quote Originally Posted by Necrocannibal View Post
    Update for everyone. Went back and played around with it and changing the speed from Auto to 100base-t fixed the issue, even though the Auto was picking that anyway. Really odd and I've never seen that harken before.

    Sent from my SM-N986U using Tapatalk
    Great, tmaged advice.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  4. #34
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    Re: Kyocera 3645 not grabbing an IP address.

    Quote Originally Posted by tsbservice View Post
    Great, tmaged advice.
    Yep, spot on.

    Sent from my SM-N986U using Tapatalk

  5. #35
    Service Manager 10,000+ Posts
    Kyocera 3645 not grabbing an IP address.

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    Re: Kyocera 3645 not grabbing an IP address.

    Quote Originally Posted by Necrocannibal View Post
    Update for everyone. Went back and played around with it and changing the speed from Auto to 100base-t fixed the issue, even though the Auto was picking that anyway. Really odd and I've never seen that harken before.

    Sent from my SM-N986U using Tapatalk
    I'll have to file this one away just in case I ever run into it. I'm still a little surprised that it would grab a DHCP address when you moved it to a different location (port). Oh well, chalk it up to magic and move on.....
    Growth is found only in adversity.

  6. #36
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    Re: Kyocera 3645 not grabbing an IP address.

    Quote Originally Posted by BillyCarpenter View Post
    I'll have to file this one away just in case I ever run into it. I'm still a little surprised that it would grab a DHCP address when you moved it to a different location (port). Oh well, chalk it up to magic and move on.....
    Lol, basically, makes no sense whatsoever to me.

    Sent from my SM-N986U using Tapatalk

  7. #37
    Senior Tech 250+ Posts
    Kyocera 3645 not grabbing an IP address.

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    Re: Kyocera 3645 not grabbing an IP address.

    I have experienced this type of thing before. It started when smart switches started showing up out in the field.

    For some reason a particular nic card on a device will not negotiate with the smart switch when the nic card is set to auto. Setting the nic card to a fixed speed stops the negotiating processes and things work.

    I have experienced this with different devices in different locations. Not very often, but it does happen.

  8. #38
    Service Manager 10,000+ Posts
    Kyocera 3645 not grabbing an IP address.

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    Re: Kyocera 3645 not grabbing an IP address.

    Quote Originally Posted by Samanator View Post
    I have experienced this type of thing before. It started when smart switches started showing up out in the field.

    For some reason a particular nic card on a device will not negotiate with the smart switch when the nic card is set to auto. Setting the nic card to a fixed speed stops the negotiating processes and things work.

    I have experienced this with different devices in different locations. Not very often, but it does happen.

    The only similar instance I've seen is that the NIC appeared to be frozen and switching between auto and the manual settings got it to working again.



    This particular problem is just weird because the machine worked fine on a different port on the same switch. If anyone can solve that riddle, I'm all ears. lol
    Growth is found only in adversity.

  9. #39
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    Kyocera 3645 not grabbing an IP address.


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    Re: Kyocera 3645 not grabbing an IP address.

    Quote Originally Posted by BillyCarpenter View Post

    This particular problem is just weird because the machine worked fine on a different port on the same switch. If anyone can solve that riddle, I'm all ears. lol

    Only thing different is the network drop. I've had a couple customer replace the drop and resolve this particular issue.

  10. #40
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    Re: Kyocera 3645 not grabbing an IP address.

    check on controller the jack that cable from network attached to copier perhaps someone pull it out violently and the pins have bended. tha jack

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