F010 - Taskalafa 2553CI

[sabbish]

Hello

For this error, i have replace the LVPS.

[Scott]

and it fixed it???

[sabbish]

Yes, I had already changed the main board, but without success.

[kuby]

I thought F010 was a SSD communication error ???

Replacing the main PCB is the last thing to try. What all have you tried to resolve the issue before replacing the main PCB?

[sabbish]

Yes, you are right, it's a ssd problem. At the first intervention, I only had the main board. I went back with the LVPS and a SSD. I replace first the LVPS and it was ok. The intervention was done on january and since the customer has not called back.

Why i have replace the LVPS first : because the support kyocera in france already had the same problem on others machines and recommended it to me. If i hadn't called them, i would have only order the ssd. That's why I allow myself to open a post here because the service manual does not indicate that it could be an LVPS problem.


[traduction]
Oui, vous avez raison, c'est un problème de ssd. A la première intervention, je n'avais que la main board. J'y suis retourné avec la LVPS et un SSD. J'ai d'abord remplacé la LVPS et c'était ok. L'intervention s'est faite en janvier et depuis le client n'a pas rappelé.

Pourquoi j'ai d'abord remplacé la LVPS: parce que le support kyocera en france a déjà eu le même problème sur d'autres machines et me l'a recommandé. Si je ne les avais pas appelé, je n'aurais commandé que le ssd. c'est pourquoi je me permets d'ouvrir un post ici car le service manuel n'indique pas qu'il pourrait s'agir d'un problème de LVPS.

[kuby]

Did you already follow all of these steps in order? See attachment.

[tonerleak]

Had this issue on a 5053ci and the solution was to replace the LVPS(2) and SSD, IC401 was damaged on the original LVPS and on the 1st one I replaced. The original call was placed because the machine was displaying 'restoring system files'. I thought it might be a bad hard drive but after replacing it and updating the firmware ,problem was still there. Machine only had 12K on the meter. Phoned Kyocera and they seemed not to know about this issue, but was confirmed by our regional Kyocera rep as he had seen the same problem on 2-3 other same series machines.

[KYO_OEM]

Have had it 2-3 times with "running security function" or stuck in welcome screen.
New function from Iris, called "Secure Boot".
Most important point in all cases was NO NOISE FROM MOTOR TURNING!
If you hear no motor, no 24V present and LVU pwb can be the reason.
But i didn't see F010 up to yet.
Good to know for further cases.