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  1. #11
    Trusted Tech 50+ Posts justanotherhack's Avatar
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    Re: Taskalfa 2554ci Scanning pause before can touch start button.

    Quote Originally Posted by Bluewylie View Post
    Hi all,
    Just come across a new Kyocera Taskalfa 2554ci.
    From customer:
    "When we scan, we press the destination one touch key, then the scan button (we only have one destination), and then there is a 3 or 4 second delay before we can press ‘start’. If we are scanning just one, not that much of an issue, but we often have to scan in many documents individually, and it becomes a tiresome task then". Their previous Kyo didn't have this problem.
    It has been a while since I dealt with one of these, Despite racking my poor old brain I can't recall it.
    If they are scanning several one-page documents, they can use file separation; that creates a separate document for each page. If the documents are multiple pages, they will have to wait for it to be fixed with firmware.

  2. #12
    Technician AGI's Avatar
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    Jul 2011
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    Fairfield, NJ
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    Re: Taskalfa 2554ci Scanning pause before can touch start button.

    We have a customer who we upgraded from a 2 series to a 4 series. They are pissed because of this issue. The want us to take the MFP out.
    Authorized Kyocera and Konica Minolta Dealer in NJ
    Sales Site
    Customer Site

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