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  1. #1
    Service Manager 1,000+ Posts
    Kyo Service Portal


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    Kyo Service Portal

    Ok, so what's the trick to accessing the Service Portal (QAs, open tickets)?

    I try using IE but it's redirecting me to Edge, which won't work. Was there a bulletin I missed?

  2. #2
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    Re: Kyo Service Portal

    Quote Originally Posted by JR2ALTA View Post
    Ok, so what's the trick to accessing the Service Portal (QAs, open tickets)?

    I try using IE but it's redirecting me to Edge, which won't work. Was there a bulletin I missed?
    Iīve been using Edge to access the portal. You need to turn IE compatiibility (configuration, default browser, allow ie to open sites on Edge and allow pages to load in ie mode on edge. Itīs not fully functional but it gets close.

  3. #3
    Service Manager 1,000+ Posts
    Kyo Service Portal


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    Re: Kyo Service Portal

    Quote Originally Posted by martinar View Post
    Iīve been using Edge to access the portal. You need to turn IE compatiibility (configuration, default browser, allow ie to open sites on Edge and allow pages to load in ie mode on edge. Itīs not fully functional but it gets close.
    I am huge Kyocera fan but the Service Portal is such bulls-- ahem, easily the worst repository of bulletins of any manufacturer.

  4. #4
    Senior Tech 250+ Posts
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    Re: Kyo Service Portal

    Quote Originally Posted by JR2ALTA View Post
    I am huge Kyocera fan but the Service Portal is such bulls-- ahem, easily the worst repository of bulletins of any manufacturer.
    *Samsung would like a word...

  5. #5
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: Kyo Service Portal

    What funny is all the new machines are being pushed with enhanced security but they want us to use a browser that is known to have security flaws to access bulletins!

  6. #6
    Service Manager 1,000+ Posts
    Kyo Service Portal


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    Re: Kyo Service Portal

    Quote Originally Posted by sparkycivic View Post
    *Samsung would like a word...
    Anyone who replaces more than drums and rollers on a Samsung gets what he deserves.

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