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  1. #1
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    Kyocera taskalfa 3510i screen stuck at start up

    I have this mfp from kyocera, it is taskalfa 3510i, was working normally,but now cannot print or respond to any command because the display panel is stuck in a white screen with dark lines. I tried replace the main board and all was well. But now the cases and increasing. More than 3 other copiers are behaving the same way, its a challenge to get replacement main boards. Is there a way of fixing this problem? Please assist
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  2. #2
    Service Manager 5,000+ Posts
    Kyocera taskalfa 3510i screen stuck at start up

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    Re: Kyocera taskalfa 3510i screen stuck at start up

    At 99% of all cases with "Welcome" at Saturn range the FW Dimm was broken!

    With broken Dimm the system won`t accept FW upgrade.


    Edit: Disregard. I misunderstood. I thought it was stuck on welcome screen. You need to check cables and make sure everything is seated properly.

    Embrace the process, not the outcome.

  3. #3
    Senior Tech 100+ Posts
    Kyocera taskalfa 3510i screen stuck at start up


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    Re: Kyocera taskalfa 3510i screen stuck at start up

    I've seen this same problem which is why we decided to stick with the 3511i's, they don't have that problem anymore.

  4. #4
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    Re: Kyocera taskalfa 3510i screen stuck at start up

    I think this is the model that the ribbon cable under the control panel would come loose after the machine was moved. Check the ribbon cable.

  5. #5
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    Re: Kyocera taskalfa 3510i screen stuck at start up

    I doubt its ribbons or otherwise. I have replaced the mainboards and the printer comes back to life, i wanted to know whether there is any remedy for the main boards that are not working. Its very evident that main board is the problem. I think i can give a try in restoring firmware. But i do not have the firmware. Any one with a link gor its download?

  6. #6
    Service Manager 5,000+ Posts
    Kyocera taskalfa 3510i screen stuck at start up

    BillyCarpenter's Avatar
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    Re: Kyocera taskalfa 3510i screen stuck at start up

    Quote Originally Posted by Morrisohbig View Post
    I doubt its ribbons or otherwise. I have replaced the mainboards and the printer comes back to life, i wanted to know whether there is any remedy for the main boards that are not working. Its very evident that main board is the problem. I think i can give a try in restoring firmware. But i do not have the firmware. Any one with a link gor its download?

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    Embrace the process, not the outcome.

  7. #7
    Service Manager 5,000+ Posts
    Kyocera taskalfa 3510i screen stuck at start up

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    Re: Kyocera taskalfa 3510i screen stuck at start up

    Quote Originally Posted by Morrisohbig View Post
    I doubt its ribbons or otherwise. I have replaced the mainboards and the printer comes back to life, i wanted to know whether there is any remedy for the main boards that are not working. Its very evident that main board is the problem. I think i can give a try in restoring firmware. But i do not have the firmware. Any one with a link gor its download?

    We're happy to help with the firmware.

    Printer & Copier Firmware - www.printerfirmware.co.uk


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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