Hi
Need a little help from the brain trust..
CS 5003Ci with 1.1 million.. Unit will go into warm up and into ready state and will allow 1-2 copies , more than 5-6 and will code 7301, can be reset with 906 or power cycle
All toners do rotate and OEM toner is used
So far the following has been done ,
Toner supply drive , main drive assy , image PWB ( these came from a working unit. ) Absolutely no change
DV unit replaced and 425 run..No change
Any suggestions..PLEASE
Thanks
Kyocera 5002i C7301 Toner Motor K ErrorOriginally Posted by Geo
CS6002i - C7301 code
Hi
Thanks , I do know what the code is ..Problem is , haven't been able to fix it..
If it's coding that fast I'd guess it's definitely a toner supply problem. I'd try a new Dev and see if it works for longer than a few sheets as that will prove its not getting toner.
I've seen a lot of these with customers ramming waste toner bottles into the black check the event log it lists all the toners serial numbers that will indicate if the same bottle had been used twice in the machine.
Thanks
Problem is , I did try a new DV unit and a couple of used good ones.. Making copies of blank org or ones with print doesn't make a deference as to how many output before coding..
Are you getting Toner Add indications also? Any evidence that it's starving for toner?
Maybe you've seen this before on the color Irises:
toner add1.jpg
=^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Maybe you've seen this before on the color Irises:
Goes into ready state and when making copies , may of may not go to add toner after 5-6 copies for 10-15 SEC. If add toner when making copies , will code after toner is added ..Regardless, will code in about 8 copies..
Copiers and Status page quality is always good . Did 425 , no problem
Thanks
Take a look at this thread:
KM-5052ci, "Add Black Toner" when images are over 5% fill
=^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I think it's time to strip that toner feed hopper out of the machine, and separate the upper/lower halves to check the toner auger path for blockage. I've had a handful with wadded-up foam from the toner container "gasket" , or other hard toner lumps that stop it from turning. it's messy, but enlightening to do this to a feed hopper.
Budget a good half an hour for the disassembly-reassembly of the hopper itself due to the awkward wire/sensor routing that needs to go back in the right order, or even just take a spare and swap if you have one.
I had a C7301 today on a 6003i. I ended up removing the toner supply drive assembly and vacuumed out whatever toner was in there. I didn't see any other backed up toner all the way to the waste toner tube. After reassembling the machine with a new toner bottle and DV unit for good measure the machine went back to ready. I did several sky shots to ensure the machine was sufficiently adding toner. I suppose the code could come back, but I ran it enough to feel pretty confident that there had to be some sort of clog in the toner supply drive auger system.
Did you ever get yours fixed? It looks like you replaced the toner supply drive assembly plus several other parts. I'd like to know in case this code comes back.
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