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  1. #1
    Technician diwakar's Avatar
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    kyocera 2040 middle band issue

    hi all

    there is a strange issue with our kyocera 2040

    after 10 prints, a black band of small horizontal lines is coming. please refer to the attached pic.

    any guidance will be much appreciated
    WhatsApp Image 2022-09-08 at 12.03.11.jpg

  2. #2
    Senior Tech 100+ Posts rapo_tech's Avatar
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    Re: kyocera 2040 middle band issue

    Probably fuser belt cracked... Fuser unit needs to be replaced.

    If itś jamming also, its most definatly bad fuser.

  3. #3
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: kyocera 2040 middle band issue

    That to me looks like drum charge issue.

  4. #4
    Master Of The Obvious 10,000+ Posts
    kyocera 2040 middle band issue

    blackcat4866's Avatar
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    Re: kyocera 2040 middle band issue

    It would probably help to know which direction the paper was feeding. Horizontal & vertical designations are meaningless ... as are portrait and landscape. Both describe the orientation of the image on the paper, not the orientation of the paper in the machine.

    Try "feed" & "crossfeed" for clarity. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Technician trunghuynh20202020's Avatar
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    Re: kyocera 2040 middle band issue

    hello , our region is also experiencing this strange thing , all happens with model ecosys m2040dn , P2040dn , P2235dn , the more prints and prints, the more cyclical black streaks appear, both side 1 and side 2 , like the mc high voltage drop during machine operation , anyone has a useful solution , thank you very much
    Attached Images Attached Images

  6. #6
    Senior Tech 100+ Posts
    kyocera 2040 middle band issue

    copykat93's Avatar
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    Re: kyocera 2040 middle band issue

    This machine runs 8 1/2" wide only

    Looks to me like a drum issue, might want to call a tech to assist you.

  7. #7
    Technician trunghuynh20202020's Avatar
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    Re: kyocera 2040 middle band issue

    i think i'm getting high voltage error, the more phony and printing more black prints, counter 22k , i don't know if there is any service message board about this, any comments i'm very grateful

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