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  1. #1
    Senior Tech 250+ Posts
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    M2540 series fuser problem

    Anyone having problems with the fuser film not rotating and causing the paper to stall going through. I have had at least 3 and 2 of them have been the same machine. I replace it and it works fine for months.

  2. #2
    Senior Tech 1,000+ Posts kuby's Avatar
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    Re: M2540 series fuser problem

    Try stretching the spring in the fuser drive assy. Worked for me. After a while it gets week and will and turn the fuser, a new fuser will work for a while and then it starts jamming again.
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  3. #3
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    Re: M2540 series fuser problem

    Quote Originally Posted by kuby View Post
    Try stretching the spring in the fuser drive assy. Worked for me. After a while it gets week and will and turn the fuser, a new fuser will work for a while and then it starts jamming again.
    How does that slow the fuser without making a gear noise?

  4. #4
    Master Of The Obvious 10,000+ Posts
    M2540 series fuser problem

    blackcat4866's Avatar
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    Re: M2540 series fuser problem

    There must be a dozen threads about the teflon sheet drying out on these fusers, slowing the fuser drive. They never make yield.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: M2540 series fuser problem

    Assuming it is like Brother MFPs you can disassemble fuser and wipe out old grease clean everything and put new grease. Job done for a moment. If teflon sleeve is worn out that is another story.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  6. #6
    Senior Tech 1,000+ Posts kuby's Avatar
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    Re: M2540 series fuser problem

    Sorry wrong post

  7. #7
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    Re: M2540 series fuser problem

    I followed this video and after running about 50-60 copies it seems to work. I couldn't get 1 copy before. I will test some more. I used a high temp grease that I use on Canon and HP.
    Kyocera P2235dn, M2040dn fuser repair. - YouTube

  8. #8
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: M2540 series fuser problem

    Quote Originally Posted by campy View Post
    I followed this video and after running about 50-60 copies it seems to work. I couldn't get 1 copy before. I will test some more. I used a high temp grease that I use on Canon and HP.
    Kyocera P2235dn, M2040dn fuser repair. - YouTube

    This works for a short time but will fail again. A new fuser, update the firmware, and make sure the sleep timers aren't extended way out works the best.

  9. #9
    Senior Tech 1,000+ Posts kuby's Avatar
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    Re: M2540 series fuser problem

    Yes the sleep timers get reset by the customer. Need to check them.

  10. #10
    Trusted Tech 50+ Posts rapo_tech's Avatar
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    Re: M2540 series fuser problem

    Quote Originally Posted by campy View Post
    I followed this video and after running about 50-60 copies it seems to work. I couldn't get 1 copy before. I will test some more. I used a high temp grease that I use on Canon and HP.
    Kyocera P2235dn, M2040dn fuser repair. - YouTube

    Tried the same way...
    I had problem when printing in morning, first print was still smeared.

    Dissassembled again, cleaned and used grease with few drops of silicon oil.
    So far (5000-6000pages) it is working fine.

    Anyway new fuser and "silent mode" works best. Even the client is happy when i tell them that i made printer quieter

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