TA 3552ci grinding noies w/C7301

[Samanator]

Yup. That's the problem.

Kyocera, you got some 'splanin' to do...

[Samanator]

Sorry to get back so late with the rest of the story. I am so sure there were some having sleepless night wondering how this problem would resolve.

Of course, Kyocera support was not much help except to suggest I call and ask Kyocera parts why that big plastic frame was not listed as a part but the little gears were. And what do they know why I couldn't get those gears of their little frame (Picture Part xx).

The next day I received an answer. I was told (written) "There’s a gray shim that holds each gear in (the gray/black piece below), and if your eyesight is like mine, you’ll definitely need a magnifying glass to find the split in the shim and remove it." (Picture Part xy).

Well, sure enough, the shim did split (Picture Part xz). However I did need to get out my old fold-able magnifier (Picture Part zz) that I used to use to look at the lines on color registration with older models.

Once the parts were on it was just a matter of climbing up the hill of reassembly. Then testing. Noise was gone.

Not sure why these gears crapped out. I was under a lot of pressure to get the machine back to the customer. If it happens again on this machine, I'll take it up then.

End of the year, a lot going on...

There ya guys go... who would have thought?

[blackcat4866]

Kyocera uses these split-rings on a lot of things. It looks like they were new enough that they didn't break.

When we were having so many problems with the Alphard3 transfer belt units, I took apart 6 or 7 of these units in the hopes of figuring what the hell was causing the transfer issue. Other than learning how to take them apart quickly, I never did determine what was causing the early failures.

If you need any more of those split-rings I have a pile of them.

Congratulations on your success. =^..^=

[BillyCarpenter]

Sorry to get back so late with the rest of the story. I am so sure there were some having sleepless night wondering how this problem would resolve.

Of course, Kyocera support was not much help except to suggest I call and ask Kyocera parts why that big plastic frame was not listed as a part but the little gears were. And what do they know why I couldn't get those gears of their little frame (Picture Part xx).

The next day I received an answer. I was told (written) "There’s a gray shim that holds each gear in (the gray/black piece below), and if your eyesight is like mine, you’ll definitely need a magnifying glass to find the split in the shim and remove it." (Picture Part xy).

Well, sure enough, the shim did split (Picture Part xz). However I did need to get out my old fold-able magnifier (Picture Part zz) that I used to use to look at the lines on color registration with older models.

Once the parts were on it was just a matter of climbing up the hill of reassembly. Then testing. Noise was gone.

Not sure why these gears crapped out. I was under a lot of pressure to get the machine back to the customer. If it happens again on this machine, I'll take it up then.

End of the year, a lot going on...

There ya guys go... who would have thought?

Good job. I enjoyed the read.